Afrikana Bristol Reviews Summary

Food Quality

Pros:

• "Every time I’ve been here the food was honestly 10/10 and halal!"
• "Absolutely loved the African food here! The chicken was incredibly tender and bursting with flavor."
• "Had the Jambalaya which is very spicy and tasteful."
• "The different sauce options added a special touch to the main meal."
• "The food was toooo good! It was sensational! Literally 10/10! From the chicken, to the Mac and cheese to the plantain!"
• "Excellent food here and a new favourite now for us in Bristol."
• "The sauces on the chicken were nice and chicken was well cooked."
• "The most delicious food I have eaten in my life, frankly, I advise people to visit it."

Cons:

• "Atmosphere was great, service was good and food was average."
• "Chicken was decent but won't get too excited about."
• "The Broccoli side was also very cold that came with the main."
• "The steak we asked for medium rare, was well done."
• "My son and his girlfriend took us (dad and mum) to the Afrikana Restaurant... The food in there was so delicious we were expecting the same standard in Bristol."
• "Dry chicken breast covered in cheap cheese, soggy tasteless chips, raw salmon."
• "The jollof rice isn't authentic at all. For an African, this was very disappointing."
• "Very bad management as well."

Service Quality

Pros:

• "Excellent service, staff extremely friendly and helpful."
• "The staff made our evening - they were all very welcoming and we felt properly taken care of!"
• "My 1st ever visit to Afrikana Bristol today, and I was blown away by the quality of service."
• "The manager could not do enough for us - he even suggested that we move to a warmer spot."
• "We were all excited and looking forward to tasting the food. Especially my husband and myself."
• "Amazing service. The different sauce options added a special touch to the main meal."
• "Service could have been a bit more attentive (could have doubled your drinks takings) but very polite and friendly."
• "The food and drinks were wonderful. We all loved the different sauce flavours that came with the chicken."

Cons:

• "The food was absolutely amazing but let down by poor service unfortunately."
• "Had booked before arriving and the staff didn’t seem to pay attention to customers coming in including ourselves."
• "Unfortunately the service was slow and and my starters came out after the mains, or even one didn’t come out at all."
• "We had no follow up to ask if our food was ok, and it was hard to get attention to say anything."
• "Service really needs to be sorted here, staff standing around chatting with tables not getting cleared."
• "Very very rude staff !!! We are waited a good 15 minutes before we started to looking for a waitress."
• "Secondly, we had to wait an hour and a half for our food."
• "Poor Customer Service - I called to make an order over the phone and I was told to go online instead."

Ambiance and Decor

Pros:

• "The design is so cool and the service was great."
• "Enjoyed the food and decor, can see that they really thought about the theme with the interior design."
• "Africana, a really nice place.. fell in love with the atmosphere and the decorations."
• "The cozy ambiance created by the lovely decorations made for a warm and inviting experience."
• "Interior design is welcoming and the music playing in the background is really nice."
• "Great food and pretty interiors."
• "Beautiful place and amazing customer service."
• "Very clean and nice atmosphere. Would highly recommend and will be returning soon."

Cons:

• "Toilets have no locks and were not clean."
• "Food was always sat on the pass ready to go to tables for ages, so no wonder it gets colder by the time it arrives."
• "We were the minority in this restaurant of White British, which is fine, but I would expect more African food and ambience."
• "The parking was horrible as it’s in quite a busy street."
• "It was our first time at Afrikana in Bristol and we would definitely recommend!"
• "We went to celebrate my birthday on Saturday with a group of my friends, there was few issues on the booking but the team made sure to accommodate everyone of us."
• "They place dry ice on the table and make a little smoke show before you eat which is pretty cool."
• "The decor is atmospheric, staff friendly and food delicious...but unfortunately service is too slow!"

Price and Value

Pros:

• "It is slightly on the higher price range, but in today’s cost of living crisis, what isn’t?"
• "Their signature Afrikana fruit punch was also amazing, and the decor and atmosphere inside was really nice."
• "Absolutely beautiful food and lovely atmosphere .this was my first visit and was very impressed."
• "Very good value for money. The staff are welcoming, very friendly and somewhat accommodating."
• "Absolutely SUBLIME restaurant and food! I went here not too long ago with my friends and we were BLOWN away by the food."
• "The food was amazing and flavourful, there was a great atmosphere and to top it off, friendly and attentive staff."
• "Fantastic restaurant, lovely delicious food! Would come back again!"
• "The food was great it had so much flavour, we all loved their non-alcoholic cocktails as they were so tasty."

Cons:

• "I ordered the Jumping Jambalaya and my boyfriend ordered the Salmon special... my boyfriend’s food portion was a little on the smaller side for the price."
• "The side of plantain is my favourite and should be included with all dishes in my opinion."
• "The food was quite tasty. 3 of us had the curry with rice and peas. However, on leaving the restaurant our tummies started to get very bloated and painful."
• "The restaurant wasn’t busy but the drinks took a long time to arrive."
• "The only other let down is to take away leftovers, the box is a huge box that everything gets dumped into all together."
• "Was a really busy Saturday night, the restaurant was very obviously understaffed. Waited 10 minutes for booked seats, 30 minutes for our food and drinks orders to be taken."
• "Great concept but the service is so so bad. They took 30 mins before taking out order, a further 40 minutes to bring our starter, just bread and humous!!"
• "Took half an hour from arriving before our order was taken. Almost an hour and a half before plates hit the table and 2 hours after arrival some people still hadn't had a main or starter."