Address: New St, Andover, SP10 1DT, United Kingdom
Phone: +441264357705
Rating: 3.7
based on 138 reviews.
Food Quality
Pros:
"Food is ALWAYS hot, which everyone knows is unusual for Mcd's."
"The resulting food was pleasing in taste and presentation."
"The burger was freshly cooked. Tasty as usual and a bargain."
"Serve you with a smile and it was piping hot when I got it which is nice."
Cons:
"The biggest problem I find with any McDonald's is the lack of consistency with having food that is hot."
"Food obviously not checked before it was sent out. 2 meals missing, all meals missing fries. Food cold on arrival."
"Food is almost never hot."
Customer Service
Pros:
"It is very clean, staff always cheerful and greet you etc....WELL DONE obviously good management and team."
"Greeted by two lovely guys who were super nice and chatty."
"The staff are superb, from the incredibly courteous and accommodating manager to the kind young lad who offered to clear the table for us."
"Fabulous staff, best customer service I've ever had."
Cons:
"Ordered from this store as it’s our closest my god I won’t ever be going here AGAIN order was completely wrong and when phoned we was met by a very RUDE worker on the other end of the line."
"They are not interested to serve customers, most of the times burgers look like they were just chucked in the box."
"A lady came over and began shouting at me really loud (in front of my family who I was with)."
Order Accuracy
Pros:
"Service through the drive through was efficient."
"Check your order before leaving the drive thru because they get it wrong almost every time at this McDonald’s."
Cons:
"The order was wrong with missing or wrong items."
"There is always something wrong/missing from the order."
"Yet another car load off disappointed grandchildren, wrong order AGAIN."
Delivery Experience
Pros:
"My food was ordered and delivered within 20 minutes, which was much faster than I expected."
Cons:
"Waiting over 30min for fast food. Nothing fast about this experience."
"Orderd on Just Eat and the driver has put they have delivered my order which has absolutely had no attempt to even locate the street let alone the front door."
Value for Money
Pros:
"The restaurant offers a great value for money, and the food is always hot and fresh."