Address: Wayford Rd, Stalham, Norwich NR12 9LL, United Kingdom
Phone: +441603363677
Rating: 4.4
based on 204 reviews.
Staff Service
Pros:
"Staff all friendly and efficient."
"The staff were brilliant! They couldn't have been friendlier and done more for us in any way."
"Staff amazing, value for money good."
"All the staff were so helpful, friendly and accommodating to all 20 of us."
"The staff there were friendly, polite and professional."
"Staff was very friendly, room was immaculately clean, so chilled out and relaxing in the lounge areas."
"The staff were very friendly and helpful."
Cons:
"Avoid if you can."
"Drinks serviced warm with no ice."
"The waiter who first served us was full of apology, that's all he kept saying, sorry, sorry but just stood there not really knowing what to do."
"All the staff seemed disinterested and unfriendly."
"Server didn't seem to know what drinks were available."
"The woman refused to answer who she is, who owns the place."
"Service was incredibly slow and somewhat indifferent."
Food Quality
Pros:
"The food was excellent."
"When the food arrives it is worth the wait its hot and delicious and worth every penny."
"Restaurant meals are good portions, tasty and good value."
"Room cozy. Evening meal was delicious and it was lovely to sit by woodburner."
"The food was out of this world. Cooked perfectly and heavy handed on the portions."
"The food was fantastic, fresh and each mouthful was scrumptious."
"The food was delicious, freshly cooked, piping hot and it was one of the best meals we've had during our holiday."
Cons:
"Would not recommend, as overpriced."
"The meals were a bit disappointing but not terrible."
"The actual meat burger was bland in taste."
"The food was okay, but very overpriced. I paid £16 for a pie, mash and veg, which was worse quality than a Wetherspoons (which is half the price)."
"Food boring and expensive."
"Lasagne was very greasy."
"Both terrible. One inedible due to the amount of salt in the food."
Ambience & Cleanliness
Pros:
"There is a gorgeous lounge, one of 3, with comfy sofas for coffee or afternoon tea."
"Absolutely beautiful place, we visited here whilst mooring on the broads and it was so comfortable and Cosy."
"Very cosy and quiet, nice atmosphere to relax in."
"A cozy feel throughout the whole establishment."
"The atmosphere was soothing with lovely views of the Broads."
"The whole place was very clean and well maintained."
"The outside space is great and very well kept."
Cons:
"We looked around at the dusty, mismatched silk flowers, and dusty unlit candles scattered on dusty shelves."
"I would suggest get rid of the scatter cushions particularly with this covid as they end up being tossed on the floor."
"The restaurant was also so baking hot that we were really quite uncomfortable sitting in it, and the decor in the room we were in clashed quite badly."
"Very tired interior and rooms."
"Shame about smell from septic tank close to patio and garden rooms."
"It’s not appealing reading google reviews when you see the owners response being very sarky and non apologetic."
"Must say the atmosphere is very lacking."
Accommodation & Location
Pros:
"Handy location for coastal access, ie 30 minutes to Cromer, Great Yarmouth 40 minutes, Wroxham 15 minutes."
"The room was spotless and spacious."
"Room was of good quality for a 3star hotel."
"The rooms are spacious and extremely well appointed."
"Room spotless & spacious."
"Lovely location at the top of Broadland and handy for the Norfolk Coast too (Horsey, Happisburgh etc.)"
"Room was warm and comfortable on the ground floor. Nicely fitted with bath and comfy beds."
Cons:
"For a 'disabled room' it was a disappointment I can't see how you could get a wheelchair in there at all, it was too small too hot and the bed although comfortable also too small."
"Perhaps frosted windows as on the ground floor you couldn't open the blind without being spotted."
"Only slight minus point was that I think the seal on the window may be worn as road noise and conversations could easily be heard."
"A little way from Norwich centre so if you're not driving it would be a journey."
"Male bar staff was very rude and curt, not suitable as front of house."
"I was told I would not be able to get in and out of a bath - ummm, excuse me, I think I know what best I can do!"
"On arrival we were sat at table in the bar which wasn't ideal and very cold."