Dormy House Reviews Summary

Staff and Service

Pros:

• "The staff are so friendly and welcoming."
• "Staff extremely helpful and friendly."
• "Staff were prompt, friendly, and very helpful."
• "The staff were very courteous, friendly and helpful."
• "The staff were very attentive."
• "Staff so friendly and welcoming."
• "The staff were in a state of chaos and the food distinctly below average."
• "Staff friendly but very disappointed with the quality of the room considering the price charged!"

Cons:

• "The service was practically non existent."
• "Service was also slightly on the poor side, three of our desserts didn't turn up."
• "The staff were in a state of chaos and the food distinctly below average."
• "Staff friendly but very disappointed with the quality of the room considering the price charged!"
• "I had to ask multiple times for them to bring it to me."
• "Staff could not handle the pressure."
• "Service poor, was going to have a coffee but no one about."
• "The staff were frazzled after 6 or 7 hours service."

Food Quality

Pros:

• "Food was to die for."
• "The carvery was really good and fresh."
• "The food was lovely, there were 8 of us and we all had a roast dinner."
• "The meat was very nicely cooked with very generous portions."
• "The food was amazing."
• "The fish and chips and my daughter had the child's turkey roast dinner, the turkey was the best I've ever tasted."
• "The Yorkshire puddings and roast potatoes were rock hard."
• "The food was fresh and the ingredients were of excellent quality."

Cons:

• "The food itself was basic and disappointing, with dry turkey and rubber beef."
• "The food was cold."
• "The cheesecake was not enjoyed."
• "The Yorkshire puddings and roast potatoes were rock hard."
• "The chicken burgers were overcooked."
• "Meals were tepid. Roast potatoes were not cooked."
• "The veg was undercooked and potatoes overcooked and chewy."
• "The fish was clearly an adults portion."

Accommodation

Pros:

• "We stayed in room 18 (honeymoon suite). We were very impressed."
• "Stayed a few nights with the family, very comfortable family room."
• "Our room was absolutely spotlessly clean, we had a lovely sea view."
• "The room was clean, tidy, with very nice paintings."
• "The room was clean and comfortable."
• "We booked a twin room and were given one with a countryside view."
• "The room was just what it said on the tin - great, comfortable and immaculately clean beds."
• "Lovely, comfortable home from home!"

Cons:

• "A friend was coming to visit and had booked to stay here... her booking was being cancelled because of a leak."
• "The bed was dreadfully uncomfortable, springs literally digging in our backs!!!"
• "Room appeared to be half finished - mirror in bathroom was missing and where the mirror should have been attached a cable was randomly sticking from the wall."
• "The large extractor fan outside the window was noisy if the window was open."
• "The only downside was the water which was low pressure so shower wasn’t so powerful."
• "The rooms are slightly overpriced but I will be going back again."
• "Disappointed. Very very overpriced room....very basic accommodation for the price."
• "The rooms are more than adequate and are kept very clean as is the rest of the hotel."