CC CARS LTD Reviews Summary

Customer Service

Pros:

• "Excellent service. I’d travelled two hours to view my car and Clive couldn’t do enough to make sure it was MOTd and serviced the same day so that I didn’t have to return another day."
• "Found a vehicle online, called in and got top-notch service from begin to end of the purchase."
• "Great service from Clive. Long story but we had arranged a meeting with Clive on Sunday afternoon but we broke down about an hour's drive from him."
• "The best experience I’ve ever had in buying a car."
• "Brilliant service from start to finish. Clive was very easy to deal with and made the process very straightforward for my purchase."
• "I'm so pleased with the purchase of my car with Clive, he's very helpful and understandable person who will do everything to assist you in getting a perfect car under your budget."
• "I enquired about a vehicle that was for sale at CC Cars. Clive was an absolute gent and very down to earth regarding the sale."
• "Clive is honest, reasonable, helpful - trustworthy. We bought a car from him which turned out to have a serious problem. He sorted it out and we are very satisfied."

Cons:

• "Cc cars what a lovely place to visit and see how successful it looks in there not knowing how they CON and cover up major faults in their cars."
• "Poor Service following £32,500 purchase. Car had missing rear panel, scratches/marks on paintwork were touched up poorly, contaminated brake fluid (cost £4000+), oil sump plug overtightened (cost £200), screeching brakes."
• "Wouldn't use these again car didn't last 12 months avoid at all cost asked them to look at the window on the freelander that I'd bought and didn't bother as wouldn't go up or down don't know how it passed its mot like that."

Quality of Vehicles

Pros:

• "The Mini Countryman was perfect for me and was in absolutely mint condition."
• "It had been prepared and polished to within an inch of its life. It was immaculate and with low mileage and only one previous owner."
• "The car itself is perfect and runs great, everything is exactly as advertised and I couldn't be happier with the purchase."
• "The vehicle was even better than he described and it's already done 200 faultless miles."
• "The vehicle was as described, in great condition."
• "I am very happy about my purchase because the car is fantastic, the process was smooth."
• "First class service from Clive and the team. Car in great condition as described, smooth and straightforward transaction."
• "Bought a fabulous Land Rover Sport from CC Cars and sold my Beem to them - I was very happy with the deal and they made all the admin rubbish so effortless."

Cons:

• "Having bought a Range Rover from Clive we discovered a few issues with it after a few days usage."
• "Just over four weeks later the car developed a fault so dropped Clive an email just to let him know. Again, great customer service. Car was collected from me and a replacement dropped off by Clive himself."
• "The best experience you’ll ever get from any dealership! Clive has been on the ball regardless of time and day. Any issues it would always get resolved."
• "Unfortunately the car developed a transmission fault a couple of months afterwards. Clive went above and beyond to ensure it was fixed quickly, gave me a courtesy car and delivered mine back as soon as it was fixed after office hours."

Customer Experience

Pros:

• "Recently bought a vehicle from CC Cars. The whole experience was open, honest and straight forward, a real pleasure to do business with him."
• "Thank you so much for a great experience."
• "A big thank you to Clive at CC cars. From the first enquiry to collecting the car, Clive was excellent."
• "Everything you want from a car dealer.... honest, trustworthy, knowledgeable, and efficient. Even good taste in music!"
• "Very impressed with the excellent level of service received."
• "The level of service I was given is the sort you expect when buying a supercar."
• "The staff at the garage were extremely helpful, made me feel relaxed and comfortable."
• "Great customer service from the moment I made contact right through until the end of the purchase."

Cons:

• "I was going to buy a galaxy for Over £6000 which is a hell of a lot of money to me (not to these guys), the service I was met with was rude and very obnoxious."
• "Car broke down 7 times within 6 months of purchase. Will never use again!"
• "I Made separate enquiries through eBay, auto trader and company Website to try and make an appointment to view a van, heard nothing back from any other than a confirmation of message sent and someone will be in touch which didn’t happen."