Address: 244 Wimbledon Park Rd, London, SW18 5RL, United Kingdom
Phone: +442037921062
Rating: 4.9
based on 323 reviews.
Customer Service
Pros:
"Laura was so welcoming and happy to help us whatever we needed."
"Laura Thompson led the sale and she was incredibly professional, friendly, knowledgeable and punctual."
"She is personable, professional and nothing is too much trouble."
"He also was honest and always did what he said."
"Every problem he just said don't worry and sorted it out."
"Their kindness (and patience with our many questions!) was unparalleled."
"She responded quickly and clearly on all matters and meeting her in person after we moved in was a lovely experience."
Cons:
"Called into the office discuss in person but couldn't get hold of him unfortunately."
"However, have recently been given a copy of an insulting and inaccurate email sent by their sales manager, Lloyd, about my husband and I."
"Will not use when we come to sell and will try to avoid using them when we buy next."
"Only constructive feedback is that it did take some time to get the executed version of our lease, which we needed for schools, banks etc."
"Could no longer recommend sadly."
Efficiency
Pros:
"After weeks of not being able to sell my flat, Keith from the rental team found amazing tenants within 2 days."
"Jay was excellent and got the property rented very quickly."
"Keith worked hard to understand what we wanted and really went above and beyond to deliver."
"The team at KFH have managed the whole process with a calm professionalism."
"We are delighted with their service, very happy in our new home and would certainly recommend them to our friends."
"Laura and Connor are exceptionally talented realtors and even though they’re acting for sellers, they’re no-nonsense and will let you make your own informed decision."
"Keith has been instrumental in finding us our new flat."
Cons:
"We had a few speed bumps but can't fault the guys for proactively problem solving over the phone."
Communication
Pros:
"He has been easy to contact and very helpful answering all my questions!!"
"She promptly arranged a viewing for us to see the property and had great communication after we placed an offer."
"A very personable team, they relate to their client and help communicate with them in the best way possible."
"Keith Choruma helped me through the whole reference process make it very easy and quick."
"We had to find a rental place in SW London whilst being overseas and the KFH team did a great job sending us videos of various properties and giving us viewings via video."
"We will be forever grateful to everyone at KFH, especially Laura, for helping us find our happy place."
"Keith organised a viewing based around my schedule."
Cons:
"EDIT - Had thought I was happy with KFH Southfields and had given them 5 stars in respect of our house purchase."