Key Property Consultants Reviews Summary

Customer Service

Pros:

• "Their team demonstrated remarkable professionalism and efficiency throughout the property search and leasing process."
• "The whole letting experience was seamless and on budget."
• "Nancy was extremely helpful during our move in process which made it swift and simple."
• "Excellent in every way! The team at Penge were all experienced, professional, polite, approachable and knowledgeable."
• "Highly recommend Key Property Consultants!! Nothing but helpful and positive staff."
• "We have only good things to say about Gary and his team! We have had such a great experience buying our first home."
• "Ayrton and the team go out of their way to provide an exceptional service."
• "Trust worthy, friendly and professional! Key Property Consultants have managed my property for a year and the services they provide are brilliant."

Cons:

• "Ridiculous service by the agents at key property, I have never had a worse experience with an estate agent. Avoid this company."
• "Some of the staff here are horrible especially on WhatsApp."
• "Despite ringing upto confirm booking made to view a rental property, the stupid estate agent failed to inform the current tenant."
• "I read the reviews before I decided to part with my money and trust them. The reviews were positive! I'm now inclined to believe that friends and relatives wrote them because I have never come across such an awful company."

Communication and Responsiveness

Pros:

• "Gary made the entire buying process smooth and easy for us and we can’t thank him enough."
• "Gary Sparks is AMAZING. He kept us up to date with the sellers position every step of the way."
• "I have been using Adil and Key Properties services to manage our rental properties for a number of years now. Very professional and deal with anything that arises promptly and efficiently."
• "Key Property Consultant estate agent has been absolutely fantastic in the four years since we've been renting."
• "Gary from Key Property Consultants has gone above and beyond in our flat purchase journey. He is very responsive and always keeps you updated on what’s going on."
• "The level of service I received them the key property has been excellent. Gary went above and beyond to ensure I was looped in."
• "Gary in particular was very helpful in ensuring all the communications between us and the seller was timely and respectfully done."
• "Sold another property with the help of Key Property Consultants. Gary was outstanding throughout. Always updating and helping me."

Cons:

• "Some of the staff here are horrible especially on WhatsApp. As a new tenant, they don't care about my welfare, but only that of the Landlord."
• "Despite ringing upto confirm booking made to view a rental property, the stupid estate agent failed to inform the current tenant."
• "I read the reviews before I decided to part with my money and trust them. The reviews were positive! I'm now inclined to believe that friends and relatives wrote them because I have never come across such an awful company."