The Wessex Flyer Brewers Fayre Reviews Summary

Staff and Service

Pros:

• "Faye and the team are always so polite, welcoming and willing to provide and adapt to suit our big family."
• "Had breakfast here a couple of times during my stay in Bristol. Each time was greeted by warm, friendly and attentive staff."
• "Have always found the staff very polite and helpful."
• "Visited the Wessex flier for breakfast, as we have a number of times. John received us very warmly and looked after us excellently throughout."
• "The team serving our party this afternoon were fantastic."
• "Went for Breakfast this morning and John, who showed us to our seats, was an excellent host. Very welcoming and friendly."
• "The staff were very courteous and friendly."

Cons:

• "I don't like complaining but, this pub is terrible, what a rude man on the door."
• "Very few staff meaning the couple of staff they have are running around like crazy. Feel very sorry for the staff as they are having to take all of the complains as manager doesn't seem bothered."
• "On the first occasion the staff were extremely rude and condescending."
• "Really Rude Service from one of the Staff."
• "Just visited + can honestly say that I have never met such a rude lady behind the bar."
• "Service was very slow even though it was dead quiet."
• "The manager is a vile arrogant rude person disgraceful customer care."

Food Quality

Pros:

• "The cooked breakfast is okay, it wasn't very hot though, the sausages are amazing."
• "Amaazing breakfast buffet! The food can not get any better."
• "The meals have always been hot, well presented and very tasty."
• "The food was stunning."
• "Excellent service brilliant food!"
• "The breakfast is brilliant value."
• "Food was absolutely outstanding at the night and very prompt."

Cons:

• "The food was pretty standard but a reasonable price, the flat bread wasn't great as it was nothing like what was on the menu."
• "Vile conditions and awful breakfast."
• "The food was disgusting and the scrambled eggs had green colour to them."
• "The beef in the pie was really gristly and her vegetables were cold."
• "Food wasent great but i supose for 8.99 for 2 meals what can you expect."
• "Food DISGUSTING and COLD."
• "the food was bland tasteless and over cooked My partner had a few mouthfuls of food and couldn't eat it."

Cleanliness and Maintenance

Pros:

• "The restaurant was very clean and tidy, all menus were available, quick at tills, food came in good time."
• "Called 2 hours prior to book tables for 15, an area was reserved for us. Arrived, area was perfect for us, nice and clean."
• "It’s a totally relaxed happy place to visit, child friendly and lots of free parking right outside."

Cons:

• "Haven't been here for a while couldn't believe how dirty and stuffy it's become."
• "General restaurant is clean but toilets were appalling."
• "The table was sticky and the floor was dirty."
• "Tables STICKY and dirty, toilets dirty and smelly."
• "Dirty inside and outside. Appalling place."
• "The restaurant was filthy, the bench seat as you enter on the left behind the coffee machines. It felt slimy."
• "The tables, carpet and seats were dirty and seats torn."

Atmosphere and Experience

Pros:

• "Celebrated my sons 18th birthday and really couldn't fault it in anyway."
• "Visited again today with family. The restaurants always has a welcoming environment."
• "We reserved a table and was sitting in a very nice corner which allowed us to enjoy our meal."
• "This was a great experience, going to the Wessex flyer during the day is the way to go."
• "A nice evening out whether you're drinking or eating. Friendly team and a relaxing atmosphere."
• "The Wessex flyer is one of those pubs where everyone is made to feel welcome."
• "Great place for families. Plenty of parking and outside seating is also available."

Cons:

• "Once again the Sunday carvery was a disaster, no heating, carvery not ready short staffed."
• "Has the front of a restaurant but in reality is closer to a pub you eat at when you're too drunk to care."
• "The whole breakfast was Terrible."
• "A very dispiriting experience."
• "Overall, a lifeless environment disorganised food, warm and tasteless."
• "The bad interaction from the staff I've put me off having a breakfast."
• "Definitely the worst experience ever whilst eating out."

Accessibility and Accommodation

Pros:

• "Easy access to the pub including a ramp for wheelchairs and mobility scooters."
• "Visited Saturday for a family meal stag and hen with 33 people the food came out quickly and was still hot not an easy job with so many meals to come out all at the same time."

Cons:

• "Table pre-booked. Upon my arrival I was told there would be a one hour wait."
• "Had to queue to order and pay for each meal and was told the food would arrive as its ready not all at once."
• "It took me 26 minutes in a queue just to place my order."
• "My friend had a wheelchair and it wasn't the easiest most accessible place for wheel chair user."
• "The lady's toilet we're all block."
• "Watching football...bar staff lazy."
• "the queue for ordering was very large and only one member of staff was serving and she was quite hassled."