"This is the second car I've purchased from Cartime(Bury) and the second time I've had top quality service."
"What a pleasant experience. Noel, the Salesman facilitated everything he could for me."
"Great customer service. I recommend Cartime Motor Company (Bury) and I would certainly buy from them again."
"Craig was fantastic in helping me sort out financing a new Focus for me."
"Romeo was a great salesman, very polite, chilled out and absolutely no pushiness whatsoever."
"Michaela from cartime bury went above and beyond for me as we had some complications."
"Everyone who works there is extremely friendly and helpful and I would absolutely recommend this to anyone looking for a car."
Cons:
"Absolutely shocking company."
"Appalling and would not recommend buying a car from this office."
"DO NOT PURCHASE A CAR FROM HERE - THEY ARE CHEAP FOR A REASON."
"STAY WELL CLEAR NOTHING BUT LIARS IN THIS PLACE"
"Awful people and lies. They will sell you painted cars and repaired cars which have not been declared."
"I have never had such a poor experience dealing with a car dealer."
"Avoid these cretins at all cost."
Car Purchase & After-Sales Experience
Pros:
"The car purchase was smooth."
"The pre sales experience was very good. The sales rep was friendly and helpful."
"Buying a used car is always worrying in case anything goes wrong, with these guys you can be 100% sure they will look after you."
"I was sold a fantastic black Renault Clio by Haider who looked after me very well with the utmost care, consideration and courtesy."
"I can’t thank Paul Birshy enough for all his help buying my dream car!! He wasn’t a pushy salesman and really made flume feel at ease."
"Fantastic service all round."
"Paul & Ash helped us get a really good deal on the finance, and sorted it all for us!"
Cons:
"DO NOT BUY CARS FROM THEM We bought our car in summer 2022, a month after it showed low oil level and dashboard lighted with faults like a Christmas tree."
"Car has had ANOTHER battery fault within the space of 4 months of purchase - plagued with a myriad of faults that were conveniently concealed during the sales process."
"The warranty company are not efficient and avoid paying out for work which is clearly covered under the warranty scheme."
"Wish I Could Give 0 Stars. Took my car as part exchange, then put it up for £6000 profit."
"Sold me a ford focus eco boost..... Engine went within 2 months."
"Bought a Tesla from them last year, within a month of having the car the charging port stopped working and the interior trim fell out of the car."
"The car's value has plummeted due to the modification, and there's a looming threat of my insurance being nullified."
Refunds & Financial Transactions
Pros:
"Thanks Katie for your attention Easy to book in for my MOT, one week ahead."
"Sam went through all details with me and put me at ease about the process."
"Wonderful service from Michaela, she was so down to earth and not at all pushy."
"Fantastic service from salesman Faz, he was knowledgeable, professional and not pushy in any way."
"The quality of their vehicles is top-notch, and the entire process was smooth and efficient."
"Cant fault the sales or service team who acted immediately with a small issue."
"Great after sales service. Thank you guys. I will be passing on your name!!"
Cons:
"The initial buying a car was quick and straight forward however after putting our refundable £500 hold money on a car one evening the next morning we decided that we no longer wanted this specific vehicle... We still don’t have our £500 back and have been trying to chase it up with no luck."
"After I refused the car back, still in my cooling of period, they refused to give me my deposit back then I messaged matt Kay the director he also refused to give me the deposit back."
"Absolutely dreadful sales/aftersales care. Dishonest. Go back on their word. Fail to communicate."
"Wanted me to buy a car unseen and without providing evidence of the history of the car."
"They took £3000.00 of me as deposit and later in a year I found out they put that full £3000.00 towards to the services and not towards to the car."
"Within the first week problems started to occur with the vehicle... They finally said they would accept the car back 3 months on, but on the terms they would be charging me for usage over £1750."
"It has been over 6 months now that I’ve had this issue. I’ve been in and called with no one ever getting back to me."