Cherry Lane Beverley Reviews Summary

Staff and Service

Pros:

• "The staff as always were very helpful and professional."
• "Staff are very helpful and the garden centre has a great variety of stock."
• "Great customer service Vanda thank you."
• "Staff as always were very helpful and willing advise when needed."
• "The staff are very helpful and pleasant."
• "Staff were polite and very helpful I highly recommend you visit and have a look round."
• "Friendly and helpful, amazing place full of lovely plants and lots of choice of other things."

Cons:

• "Was very disappointed with Caffè, not enough staff."
• "Shocking customer service especially from the manager as he couldn’t do anything."
• "The counter staff are abrupt! We will not be returning to the Cafe!!?"
• "One of the check out staff could use some customer service training though."
• "Staff do not seem to know what they are doing."
• "staff were very grumpy too."
• "Change of staff in cafe, rather abrupt to everyone."

Café and Food Quality

Pros:

• "Called in for lunch not bad had quiche, new potatoes and salad."
• "Very reasonable prices and friendly staff."
• "We had a lovely late lunch in the watering can cafe."
• "The food is wholesome and good value, hot and fresh."
• "Visited here as mainly wanted a good breakfast and my word was it up to scratch."
• "The cafe also does lovely food & again very good value for money!"
• "The food was delicious and hot served with a smile in a nice relaxing atmosphere."

Cons:

• "Café review only - we used to come to the cafe regularly for breakfast, scrambled eggs on toast being my favourite breakfast. I can't even describe what I've received the last two times other than dry rubber greyish shavings made of god knows what."
• "This was the worst meal my wife and I have ever had."
• "Cafe, awful milky coffee with floating bits in it, like drinking a cup of warm milk."
• "Really bad food service terrible really over priced will not be going back they can't cook."
• "Visited the cafe yesterday and I'm not sure what has happened but the food wasn't great... also over priced for what we received."
• "Food well I had ordered a toasted sandwich must have been waiting an hour for it to come out and it had been microwaved including the side salad it was vile if I could give no stars I would but have to give a star rating."
• "Called in yesterday and can quite honestly say this is the worst food I have ever had."

Accessibility and Facilities

Pros:

• "Disabled access is excellent in all areas."
• "Nice cafe with 3 dog friendly inside tables."
• "Accessibility - generally good (a few tight spots), toilet for the disabled."
• "Car Park - free including parking for disabled."
• "Big car park free all the time."
• "They've recycling for pots and bags and you can take anything in the recycling boxes which is really environmentally friendly and saves money."
• "No trip is complete without a visit to the cafe of course, a spacious indoor area with a few outdoor tables too."

Cons:

• "But what I dont understand is this they have 3 open but all the rest are closed and my mother in law has had to walk with her stick to the door few away due to not making any more."
• "However my mother inlaw is disabled and needs to be close to the door and they have only got 3 disabled parking in use."
• "Easter Sunday so checked your site for opening, showed OPEN TILL 4:30 and warned Tomorrow is Easter Monday so times might differ. On strength of your website we travelled to your store to find it CLOSED FOR EASTER SUNDAY."
• "Went there yesterday to visit the garden centre and café, the heat in the café was unbearable."
• "This Garden center not Disabled friendly at'll."
• "Parking is available onsite but can get a little congested."
• "But instead of making more they have shut five off so people can go round in a line due to the covid."

Value and Pricing

Pros:

• "Staff are very helpful and the garden centre has a great variety of stock such as food, car accessories, cards and stationery and much more, with very good value for money."
• "Always a very good garden centre who sell a huge variety of products from plants to small electrical."
• "Love this garden centre, it has such a great selection of products and it's very reasonably priced too!"
• "Reasonable on prices and you can sometimes find a bargain too."
• "Very reasonable pricing."
• "Always good value for money."
• "The cafe prices are still very reasonable even now."

Cons:

• "Expensive too."
• "Very Poor Xmas display. Getting more expensive."
• "Really bad food service terrible really over priced will not be going back they can't cook."
• "Visited the cafe yesterday and I'm not sure what has happened but the food wasn't great... also over priced for what we received."
• "Prices I consider a little on the pricey side considering the comfort and surroundings."
• "I went today not very happy got steakpie and about 10 piece of carrots 2 pieces of broccoli 3 pieces of cauliflower thats for 7.95 haha never again."
• "They do a Seniors meal that is £6.75 and is smaller portion!!!"