Coletta & Tyson Garden Centre Reviews Summary

Location

Pros:

• "This garden centre is ideally located between Hull and Beverley."

Cons:

• "Unless you have transport it's a bit difficult to get to although there is a bus stop right outside who wants to lug plants and stuff on a bus!!!"

Staff and Service

Pros:

• "Friendly staff, a mass and wide range of horticultural needs, and a café, ‘The Old Glasshouse’."
• "The staff are friendly and helpful, would definitely recommend for a nice visit."
• "The staff are helpful and polite."
• "The staff are always friendly, are very knowledgeable and will endeavour to help you with any enquiry."
• "The staff are always very helpful and pleasant."
• "The staff are always happy to give the advice we need."
• "Brilliant place to find plants of all kind, place was set out in a great fashion, and even if you cannot find the specific item yourself, the helpful and friendly staff are always there to give you a hand."

Cons:

• "After witnessing a female member of staff from the kitchen being very rude and unkind to a customer when they had issues with their food I would never recommend visiting the café."
• "Several members of staff saw us with our dog and never said a word it was one female member of staff in the plant section who told us dogs are not allowed in."
• "Today within seconds of walking into the garden centre we were literally pounced on by a member of staff and ordered (not asked) to leave because we had our spaniel with us."
• "The staff member who served us was rude and very unprofessional."
• "ZERO STARS - Very rude staff in reptile section."
• "The woman behind the till didn't even look at us when serving us! She was plain rude!"
• "Attitude of staff is terrible (well one female staff member tbf, but enough to put me off) on her high horse and power trip with the current pandemic."

Products and Pricing

Pros:

• "They've got an excellent range of plants and garden stuff, and it's one of the few places I can get my pet supplies - but compared to other places their prices can be seriously expensive."
• "The plant range and garden supplies /sundries is vast."
• "Thought the prices for plants are very reasonable. Could spend all day there. So much to choose from, certainly spoilt for choice."
• "Great place for all your gardening needs and indoor plants; they also have a pets section to buy most things you'll need for them too."
• "Plants are very reasonably priced."
• "An excellent selection of plants at reasonable prices."
• "Plant prices were very reasonable and all plants looked top quality and healthy."

Cons:

• "They were well looked after and the lady owner helped my granddaughter feed them safely with the carrots which we had taken."
• "Nice garden centre, but a little pricey."
• "Almost completely taken over with Christmas stock at the moment (November), that's all pricey too!"
• "Prices are fairly reasonable for pet things although the actual pets are expensive to buy compared to p@h."
• "The gardens part is fine, even if things are pricey. However the state of the animal care is abysmal."
• "Went for specific Christmas lights and unfortunately they were far too expensive this year!"
• "It’s not the cheapest of garden centre and I’d much rather my hard earned cash be spent where it’s appreciated."

Café Experience

Pros:

• "Brilliant evening tea with Santa. 11 out of 10."
• "The café, The Old Glasshouse, is a nice little place. It's kept clean between customers."
• "The food isn't cheap but is extremely good value."
• "The food here is exquisite, plants and fish very healthy and some nice exotic finds."
• "Food was spot on. Both myself and my wife enjoyed the panini's, triple cooked chips and cakes."
• "We also went to the cafe and enjoyed cream tea which was delicious."
• "Had a lovely cooked breakfast and a pot of tea in the on-site cafe."

Cons:

• "We had some food in the cafe but will not be eating there again."
• "The silly system to order food just causes a queue, along with the queue to be seated."
• "That paired up with an animal being seriously injured (almost dead) and the staff doing nothing at all about it and not even seeming to care."
• "Very disappointed with cafe, ordered 2 fresh cream scones today with tea as afternoon treat."
• "The temporary cafe is absolutely appalling. It is freezing cold and very noisy from workman next door."
• "Terrible experience in the cafe today."
• "Coffee shop rather disappointing - dry scone and dry coffee cake. Pricy too."

Animal Care

Pros:

• "There's a section for pet supplies but they also sell rabbits and more exotic pets like lizards."
• "A good garden centre that has a fantastic reptile, bird, animal and fish section."
• "Lovely garden centre with pets area selling everything for your pets as well has rabbits, guinea pigs gerbils, they also sell tropical fish."
• "We Just bought 2 leopard gecko from here very healthy and happy animals."
• "Good pet accessory section with fish and reptile also for sale...knowledgeable staff."
• "Bought my 2 pet rats from here and really happy with the service we got from the guy on the pet section, you can tell that all of the animals are very well looked after."
• "Every time I come here John Paul is full of knowledge on the species they have in stock and he obviously cares a lot about the animals they have at the facility."

Cons:

• "It's the pet area that lets it down massively. Some of the animals are in really nice appropriate pens, but then others just aren't at all."
• "Animals are not always in the right environment, poor budgies are in a perspex enclosure so when they fly they bump into the clear perspex."
• "Loverly garden centre but the way the fish are treated is not right."
• "As a tortoise keeper I was mortified to see the baby torts all tucking into foods their species can't actually tolerate."
• "Animal welfare practices are extremely inadequate. Purchased sick animals from here and had to take them to the vet."