Moto Severn View Reviews Summary

Facilities

Pros:

• "Was here a little while ago and it was decent and clean! Nice burger King and shop. Toilets clean and good."
• "Good for a quick comfort break and maybe a Costa coffee or a burger."
• "I used shower, had a coffee break and ppl working here are very polite friendly and professional so I would recommend it."
• "Good services to take a motorway break, with Burger King, Costa and the small newspaper/ confectionery shop."
• "Service at the Costa was quick and staff were friendly, helpful and courteous."
• "Sufficient parking including spaces for disabled plus 'mother&child'."
• "A small, clean service station, I have rated it only 2 stars as there are no accessibility features with the only toilets being up a number of stairs."

Cons:

• "Very limited services and small gents toilets two cubicles two urinals."
• "The services are outdated and looks well worn."
• "Only had a Costa and a Burger King. Costa didn't do hot food and Burger King was just that, burgers."
• "24 pound to park a truck here and at 18.15 both costa and burger king closed."
• "These rip off merchants charged £1.41 per litre, that's over 30% More than Asda."
• "Very expensive service. At Burger King the food is not always fresh, especially the fries, which are almost always cold."
• "£22 for HGV Parking but unable to get a shower between 10pm and 7am as the amenity building is closed."

Cleanliness

Pros:

• "Toilets were clean & tidy."
• "The toilets were cleaner than a lot of other motorway services which is a plus."
• "Stopped here for a quick refreshment break. Whilst I only went into Costa, it was really clean and the member of staff on duty was polite and friendly."
• "Really nice and quiet, enjoyed my visit and there's plenty of places to park."
• "Nice and clean. Nice seating areas."
• "A good number of fast chargers which is good. Toilets and showers also good."
• "Convenient overnight stop clean comfortable room with discount at attached services for food."

Cons:

• "Dreadful place stopped for a Costa which was closed due to no staff so had a burger king."
• "For the rest this place is a stinking hole. Not like it used to be back in the days when I first started driving. Toilets are filthy and there was no toilet paper to be found."
• "This dump needs an overhaul. Visited yesterday, only two toilets which were full of 💩🤮."
• "Just a very dirty and untidy place, the money moto earn."
• "It's such a shame this service station is so run down, having been off the primary route for quite some time now."
• "Small dirty only burger King and Costa here toilets always smell."
• "The toilet and driver showers are incredibly smelly."

Staff and Service

Pros:

• "I used shower, had a coffee break and ppl working here are very polite friendly and professional so I would recommend it."
• "WH Smith’s staff were nice."
• "Service at the Costa was quick and staff were friendly, helpful and courteous."
• "The staff from Burger King, Costa and Whsmiths were amazing, really friendly and helpful."
• "Staff were out of this world. Couldn't ask for any better, best service I've had in a long time!"
• "Staff are probably the best I've come across at a service station."
• "The staff try their best to maintain a happy disposition."

Cons:

• "By far the worst service station I've ever been to. Quite frankly it is a complete dump. The worst part is the staff."
• "Staff at BK sat in the restaurant glued to their mobile phones and looked at me as if having a customer was inconvenient."
• "Pity that the WH Smith colleague didn't speak to me made me feel like I was disturbing them."
• "Waited ages to be served at Burger King, got to the front of the queue then the server went off to make orders and left me waiting."
• "The female behind the counter was loudly on her phone & oblivious to us."
• "Aweful for truckers shower not in service cant get food vouchers apparently, yet still have to pay for parking what are we even paying for... yet another services ripping off hard working people absolute joke."
• "WiFi is not working - not good. Food options are very poor just BK or Costa."

Accessibility and Convenience

Pros:

• "Cosy and small service area that's very easy to get to near the First Severn Bridge."
• "If you walk up from the services to the former, bigger services, there are fantastic views over the Severn estuary."
• "Good fuel garage with shop open 24 hrs, accept Keyfuels cards, toilets available 24/7 in side building."
• "As one of the smallest service stations in the uk, it does have electric acr charging, a whsmith and a burger king."
• "Plus point: the EV charging at this services is EXCELLENT with something like 6 CCS fastchargers."
• "Lovely Service Station in England Close to The England And Wales Border on The M48."
• "While visiting, it is worth taking the short walk to the view point to admire the Severn Estuary and wonder at the original suspension bridge."

Cons:

• "Pretty basic, no real view of the bridge despite the name."
• "Drove round twice trying to find way in but wish we'd driven right past in the first place."
• "Sadly no views of the seven estuary here."
• "Signage to leave car park wasn’t clear either."
• "No signs for caravans on entry. We ended up parked with HGVs having lunch in a smelly, greasy and unpleasant location next to articulated lorries."
• "Gents toilet out of order walk to depressing forecourt."
• "Barely any food offerings which all closed really early on a Sunday."

Value for Money

Pros:

• "Parked here overnight not too bad and reasonably priced."
• "HGV Advice..... I like this service area, ideal for a 45 min break, it’s very small but the staff are friendly compared to bigger MSA’s. 24 hour parking is £22 including a £10 meal voucher! Come on this is good!!!!"
• "£5.90 for two OMG it was extortion but we did enjoy them."
• "A good number of fast chargers which is good. Toilets and showers also good."
• "Convenient overnight stop clean comfortable room with discount at attached services for food."

Cons:

• "24 pound to park a truck here and at 18.15 both costa and burger king closed."
• "These rip off merchants charged £1.41 per litre, that's over 30% More than Asda."
• "Very expensive service. At Burger King the food is not always fresh, especially the fries, which are almost always cold."
• "Absolutely disgusting. Pay £30 for parking with food to find out Costa and Burgerking are shut and you can’t use the voucher in WH Smith’s."
• "HGV ok pricing for area but still expensive £24 for what’s offered and limited facilities after certain times."
• "Aweful for truckers shower not in service cant get food vouchers apparently, yet still have to pay for parking what are we even paying for... yet another services ripping off hard working people absolute joke."
• "Choice of food is dire and a rip off, nothing healthy."