Address: Junction 30, M4, Cardiff CF23 8RA, United Kingdom
Phone: +442920541122
Rating: 3.7
based on 181 reviews.
Food and Beverage Options
Pros:
"A very welcome break from the M4 indeed. Good facilities and eating options."
"Reasonable, clean, adequate services. Kentucky, B-King and Starbucks, with Smiths and Waitrose."
"Plenty of parking, usual food/drink options..KFC, burger king, Starbucks."
"A decent service stop with plenty of free parking. Had a Starbucks, burger king, waitress and a little shop."
"There were fast food stores on site and a WH Smith selling sandwiches, so it catered for everyone."
"The friendliest man I have ever met working on the petrol station cashier desk."
"Good selection of food and drinks and parking is very close to the entrance."
"Good hot food. Uncomfortable situation though as we sat eating as a couple of drunks came in and made lewd remarks to me as they waited for service."
Cons:
"KFC order kiosks not working. Told to go to counter to then have to wait 10 mins to be seen, to then be told they only had chicken on the bone available."
"Clean and had everything you need kfc and Burger King, had a whopper meal there service was slow although seemed quiet and the chips were cold."
"The burger king here is over priced, dry, couldn't eat it, it was the worst 20quid I've spent."
"A couple of roundabouts to contend with but close to m4. Very clean, lots of toilets so no waiting, good choice of shops for usual travelling snacks and drinks."
"Food and Smith's closed at what I would consider to be early. Expected services to have hot food available 24hours."
"KFC is massively overpriced, no sauces came with our meal, or anyone else waiting in the restaurant as we all had to go back up and ask for them."
"Burger King staff were incredibly slow. I thought they'd gone to the butchers for supplies."
"KFC order kiosks not working. Told to go to counter to then have to wait 10 mins to be seen, to then be told they only had chicken on the bone available."
Cleanliness and Maintenance
Pros:
"Quite a popular place to take a break, and not far off the motorway. Commendable are the cleaning staff- especially one lady often there on Saturday mornings."
"Clean and tidy with incredibly helpful staff."
"The services themselves where clean and tidy with good wheelchair access. The toilet where well cleaned when I visited."
"The toilets were disgusting. Blood over one toilets seat in the ladies toilet, broken taps on wash hand basins."
"The Starbucks is normally crazy busy in the morning rush hour, but after 9 it's much quieter."
"The place itself is good, plenty of food courts, facilities for warming baby bottles and food and shops for other stuff (even if overpriced) and lots of toilets which is always the main reason for a stop off on long journeys."
"This services is the nicest quietest cleanest tidiest roomiest services I have ever visited I would not hesitate to come here again should I be in South Wales."
"Cardiff Gate Services was very clean, light and spacious. Toilets including baby changing facility were sparkling and smelt lovely, unlike other places we have been to!"
Cons:
"NOT ACCESSIBLE!! Do not use these Services unless you are desperate."
"Plenty of parking, usual food/drink options..KFC, burger king, Starbucks. Waitrose and WHSmith. Toilets were relatively clean considering how busy."
"The services themselves where clean and tidy with good wheelchair access. The toilet where well cleaned when I visited."
"The toilets were disgusting. Blood over one toilets seat in the ladies toilet, broken taps on wash hand basins."
"The Starbucks is normally crazy busy in the morning rush hour, but after 9 it's much quieter."
"The place itself is good, plenty of food courts, facilities for warming baby bottles and food and shops for other stuff (even if overpriced) and lots of toilets which is always the main reason for a stop off on long journeys."
"This services is the nicest quietest cleanest tidiest roomiest services I have ever visited I would not hesitate to come here again should I be in South Wales."
"Cardiff Gate Services was very clean, light and spacious. Toilets including baby changing facility were sparkling and smelt lovely, unlike other places we have been to!"
Accessibility and Layout
Pros:
"A small but great stop on the M4, heading East or West. Usually always a quick entrance and exit off the roundabout."
"Upon arrival trucks are directed to a dedicated truck park which is no more than a cul-de-sac also used by caravan drivers."
"Stopped on drive back from a visit to England from Wales. Very clean and welcoming, easy parking, friendly staff."
"There's everything that you could need including a Waitrose and Starbucks. Both are decent sized for a services."
"The exit and entrance was confusing. I witnessed at least 3 near misses whilst sat in the car in the forecourt after filling with fuel, waiting for my husband to pay."
"It's a service station - so you kind of know what to expect. A few options for food and a couple of shops."
"Parking bays are dangerously narrow. Watched 1 lorry fail to get into bay after warning him he was going to hit me and a rigid lorry hit the lorry's mirror to my right then mine."
"Good selection of food and drinks and parking is very close to the entrance. Only draw back, like so many motorway services you do tend to pay over the odds."
Cons:
"NOT ACCESSIBLE!! Do not use these Services unless you are desperate."
"Parking is terrible for anything bigger than a bike, the place need updating it's starting to look rundown with not much on offer inside."
"Not very much spaces for HGVs if it may get busy. Can be quite tricky to reverse when there is no spaces."
"There are signs for caravan parking but there aren’t any caravan spaces long enough unless you go in the coach spaces."
"Stopped for a coffee at Starbucks which was fine. Also has a caramel shortbread slice which seemed quite small for the price."
"Long queue to get in car park, car park does not have the best layout and is too small at busy times."
"A service station with the usual facilities. Sometimes you can find very interesting cars being transported with an angry 'jobs worths' driver."
"Upon arrival trucks are directed to a dedicated truck park which is no more than a cul-de-sac also used by caravan drivers."
Staff Service and Attitude
Pros:
"Quite a popular place to take a break, and not far off the motorway. Commendable are the cleaning staff- especially one lady often there on Saturday mornings."
"The services themselves where clean and tidy with good wheelchair access. The toilet where well cleaned when I visited."
"The friendliest man I have ever met working on the petrol station cashier desk."
"Good food, clean areas with polite and friendly staff in the café we used and Waitrose."
"Excellent services / gwaesanaeth wych. Clean and tidy with incredibly helpful staff."
"Pleasant surprise first of all the positives:- 1. Staff pleasant, helpful and chatty."
"Ibis hotel. Had to stay here as attending a relatives funeral. It was lovely and clean, the bed was amazingly comfortable."
"Wh Smith staff were friendly"
Cons:
"A small but great stop on the M4, heading East or West. Usually always a quick entrance and exit off the roundabout."
"Stopped on drive back from a visit to England from Wales. Very clean and welcoming, easy parking, friendly staff."
"There's everything that you could need including a Waitrose and Starbucks. Both are decent sized for a services."
"The exit and entrance was confusing. I witnessed at least 3 near misses whilst sat in the car in the forecourt after filling with fuel, waiting for my husband to pay."
"It's a service station - so you kind of know what to expect. A few options for food and a couple of shops."
"Parking bays are dangerously narrow. Watched 1 lorry fail to get into bay after warning him he was going to hit me and a rigid lorry hit the lorry's mirror to my right then mine."
"Good selection of food and drinks and parking is very close to the entrance. Only draw back, like so many motorway services you do tend to pay over the odds."
"The place itself is good, plenty of food courts, facilities for warming baby bottles and food and shops for other stuff (even if overpriced) and lots of toilets which is always the main reason for a stop off on long journeys."