Five Guys Croydon Reviews Summary

Burger Quality and Taste

Pros:

• "Really delicious burger, choose your own toppings free."
• "Great burgers; fast and efficient."
• "The burgers are insanely expensive but so damn good."
• "The burgers here are actually godly. Everytime."
• "Burgers are great, spicy fries as well, everything is yummy."
• "Very tasty and well prepared and you can chose among many menu options."
• "Bacon cheeseburger, probably the best fast food burger you can get although pricey - you get what you pay for."
• "Burgers how they should be! Great big portion (2 patties) and even though I ordered small fries the portion was huge."

Cons:

• "Overhyped 'quality burger', a hugely disappointing experience."
• "Over priced and over hyped burger."
• "Burger was fine. Had cajun fries... A bitter too much cajun powder and salt."
• "The hamburgers were a bit on the bland side but you do get a fair portion of fries."
• "The idea is great, but the burger was overly greasy, the patties over cooked."
• "The burger tasted pickles and ketchup. After I removed pickles it tasted mainly ketchup as there was lots of it."
• "If you consider this to be the best burger you have had, then keep trying there are much better burgers out there."
• "The hamburger tasted like cardboard though it was well cooked."

Service and Staff Attitude

Pros:

• "Great service. Amazing food. Burgers are on point."
• "Staff were polite and service was pretty quick."
• "The honesty and integrity of the staff and customers saved our day! Perhaps our entire weekend."
• "The member of staff who attended to us was extremely polite and helpful which made the experience a very good one for me."
• "Really enjoyed my Five Guys experience. The food is freshly cooked, and not too expensive."
• "Some of the nicest customer service I’ve ever had! People at the till were super friendly."
• "Excellent Staff here, as a courier working part-time I travel and see many a restaurant and their staff."
• "I just wanna say thank you for providing a stellar service, amazing customer service from everyone working in Croydon."

Cons:

• "Worst ever service from one of the great chain."
• "Disappointed, spent ages taking our preferences only to completely ignore them."
• "Ordered on deliveroo and my cheese burger arrived WITHOUT THE BURGER PATTIES AND CHEESE."
• "We had to wait for a long time though it was not very busy. People who came after us were served and the numbers kept going up."
• "The food was not nearly as good as I expected based on the hype, and definitely not worth the high cost."
• "If you're unlucky enough to dine here when Steve is on shift, you'll notice his terrible hygeine standards and the sheer idiocy that lingers around him."
• "I am pregnant and been craving their burgers so been sending my dad (Fred) over to buy me some. He comes back every time telling me how friendly these guys are."
• "Will not be going there again. £4:50 for a small burger £4:50 for chips with skins on and they dont even do COFFEE."

Price and Value

Pros:

• "You definitely get what you pay for. They offer free peanuts whilst you wait and free refills with your drink."
• "A little on the expensive side but the burger was really good."
• "Maybe a little expensive but it was all very good, enjoyed the fries but too much salt for my taste."
• "Bacon and cheese burger was nice enough, but then it should be for the price."
• "The food is good but the service wasn’t so good when trying to collect. I ordered online and when I arrived it wasn’t clear where to go or what to do."
• "Not a greasy place like some places I have been to. Food is great a little on the pricey side but still it taste great."
• "Five guys standard restaurant with their awesome burgers. Waiting time is quite high."
• "If you're a vegetarian then you would struggle to enjoy five guys. It only offers a sandwich (not exactly nice either), fries and drinks for vegetarians."

Cons:

• "The only downside is the price, I feel like you have to pay quite a lot for the products."
• "So the question is £19.20 for burger, fries and milkshake 🤷🏻‍♂️"
• "It's far from the best burger and chips I've had, and is absurdly overpriced for what you get."
• "A bacon cheeseburger with small fries and a coke for over £15-00?"
• "The burgers are insanely expensive but so damn good."
• "Pretty expensive for what it is. If you have been to five guys in the US you will know what I mean."
• "The food is good but the service wasn’t so good when trying to collect."
• "A slightly better than maccies burger, at Byron prices. I really don't get the hype on this one."