Dexters Wimbledon Estate Agents Reviews Summary

Professionalism and Responsiveness

Pros:

• "They have always demonstrated a high level of professionalism throughout the process of letting our properties."
• "Megan M was so helpful and knowledgable. We were so impressed how responsive she was to all our questions."
• "Simon came out to do the valuation and he was always on hand to help with any advice needed."
• "Dexters team in Wimbledon closely for few years. They have consistently communicated well."
• "Sebastian has been so great with getting us sorted with a new flat- during my flat hunting he was really respectful of our budget."

Cons:

• "I had a very disappointing experience with Dexters Wimbledon. After returning my deposit, they unexpectedly demanded an additional £200 for cleaning."
• "Whilst viewing over 15 properties 2 months ago, I found a property through Jesse Jacobs at Dexters that I fell in love with, and put an offer in way over the asking price. I was given 5 minutes to make a decision as there were 10+ people waiting to view."

Customer Service and Support

Pros:

• "Billy was knowledgeable about the property and guided us through the offer process as first time buyers really well."
• "Jesse Jacobs was a fantastic help as we looked to find our first flat together. He was relaxed, but made sure everything was in order at the right time."
• "Louise Smith from the Wimbledon office made a stressful process much easier - phenomenal communication."
• "Fantastic agency. Professional staff that work long hours to deliver on their sale valuations and continue to work hard on the forward chain."
• "Consistently good service from Dexters with regular updates and thorough property inspections."

Cons:

• "Unfortunately, we weren't having much luck for 3-months with an internationally known agent - not one offer! We were approached by Dexters who gave us confidence that they'd work hard for us and indeed they did. Yesterday we exchanged contracts so delighted! So, a special thank you to Simon Avigdor who initially came to visit us, and his team! A small company who know the area and specialise in the price range gave us the result we wanted!"

Efficiency and Effectiveness

Pros:

• "The team at Dexters Wimbledon are absolutely brilliant. Simon, Billy, and Verity have ensured a fast and smooth transition."
• "Dexter’s Wimbledon have been great in our search for our new home. Emma has been amazing in not only her knowledge of the properties but also advising in next steps."
• "Dexters offered a brilliant service from start to finish, in the sale of our house. They kept us updated throughout, the photos were brilliant."
• "I would highly recommend Louise Smith from Dexters in Wimbledon and her colleague that showed us around the properties. Louise's professionalism, expertise, and communication skills were great."

Cons:

• "Appalling service. I have rented this property for 3 and half years. This mould and leak occurred on the ceiling almost after a year. I reported the problem and after almost 5 months they came and fixed it which then gone back to previous state within the next two months."