Jacksons Wandsworth Estate Agents Reviews Summary

Customer Service

Pros:

• "They have consistently found me good tenants and are always at the end of a phone when I want to speak to someone."
• "The branch was really friendly when I went in to sort paperwork and the girls were all lovely and easy to have a chat to - really down to earth."
• "Abbe and Abigail have both been so efficient, answering any emails and calls promptly."
• "Lauren has been great at Jackson’s, very professional, very confident, very efficient."
• "I have worked closely with Lauren who has been incredibly knowledgeable, personable and proactive."
• "Abbe has been excellent to deal with, always responsive and up to date on the situation."
• "Lauren provided wonderfully friendly service throughout, from viewing to the signing."
• "Highly recommend Jackson’s Wandsworth - Abbe has been excellent from start to finish."

Cons:

• "It's not easy to find a good estate agent in London, but in Abigail we did! After a landlord withdrew from the contract on a separate flat, Abigail worked diligently to help us find another suitable property."
• "They are fantastic in showing you great properties then once you've signed the contract, you are on your own. Definitely place priority on landlords and do not care about tenants."

Efficiency and Professionalism

Pros:

• "The operation was seamless and the communication was always very prompt and clear."
• "Every step required has been made so clear, making my life really easy, but more importantly than this they have the kindest human touch."
• "The team is really proactive, polite and ready to follow up and support with any questions you may have."
• "Working with Jacksons has been an easy process from start to finish."
• "A very good experience, Abigail and the team were great throughout the process of viewing and securing our flat."
• "I must highlight the outstanding service provided by Abigail, their exceptional letting consultant."
• "Abigail Cooper has been the best agent I have worked with during my 5 years of living in London."
• "Hugely impressed and satisfied with the professional letting service that I’ve received from Jackson’s Wandsworth."

Cons:

• "It would take us weeks to get anything fixed or repaired and that would be due to several phone calls in addition to emails."
• "In the year since I’ve moved to London I have met countless pushy, uninterested and frankly rude estate agents."