Skin Perfection Reviews Summary

Category: Laser hair removal service London

Address: 4th Floor, 21/22 Great Castle St, London W1G 0HY, United Kingdom

Phone: +442076294116

Rating: 4.7
based on 165 reviews.

Professionalism and Staff

Pros:

  • "The team is very kind and professional."
  • "Agi always puts you at ease and has great tips to share during all of my visits."
  • "Viktoria was knowledgeable and recommended a course of treatment, which I took and now my sunspots are either gone or faded."
  • "Everyone at Skin Perfection is so knowledgeable and kind."
  • "The team are friendly and professional and I look forward to all my appointments."

Cons:

  • "Different people from the company told me different things about what I was owed."
  • "The staff are not nice the manager is a horrible person, she refused to give me two sessions."
  • "The hygiene standards of this place are scary."

Customer Service

Pros:

  • "Viktoria is very friendly and always able to answer my questions making me feel safe and reassured."
  • "Staff are super friendly and professional and the clinic feels clean and calm!"

Cons:

  • "I was on my way there told her I’m on the traffic she reply you going to lose this session am afraid."
  • "They gave me a towel which was clearly used by someone else and not washed."

Hygiene and Safety

Pros:

  • "The venue is clean at very high standards."
  • "Since when this terrible virus arrived the team always wears PPE properly, very good point."
  • "The clinic is very conveniently located at Oxford Circus and is clean and professional."

Cons:

  • "The cotton pads in their treatment rooms are left out in the open."

Accessibility and Convenience

Pros:

  • "The Skin Perfection clinic is absolute gorgeous, perfectly located."

Cons:

  • "It is quite difficult to take appointment within a short time so i suggest to book your slot asap as they get fully booked very easily."

Cost and Value

Pros:

  • "Also with payment plans it’s not crazy expensive, good value for the money."
  • "She also went through the prices and packages available in detail to ensure I was getting the best possible price for my treatments - total transparency."
  • "I brought a voucher for 3 skin peels from Groupon and have not been disappointed."

Cons:

  • "Although the products advised are fairly expensive it was 100% worth it."
  • "Actually costs more and I paid less (!!!) when I did the full legs treatment."

Treatment Variety and Options

Pros:

  • "I've just had my second dermafrac treatment done and I keep getting compliments from my friends and colleagues about how good my skin looks!"

Aftercare and Follow-up

Pros:

  • "Even though treatments have been suspended during the several lockdowns we've had in London, Victoria still regularly phones and checks up to see how I'm doing."

Treatment Comfort and Experience

Pros:

  • "My downtime afterwards has been minimal."
  • "Agi is fabulous and really makes you feel at ease."

Cons:

  • "I got my brows waxed here yesterday and the lady has ripped off a bunch of the skin under my brow."

Product Quality

Pros:

  • "I was recommended to try Epionce Lite Refresh by one of the therapists at Skin Perfection a few years ago. [...] After 3 peels my skin looked the best I have seen it, and I could go without foundation."

Treatment Effectiveness

Pros:

  • "It really changed the appearance of my skin - smoother, brighter and a nicer tone."
  • "After 8 sessions, my hair growth has decreased by around 90%."

Cons:

  • "But after my second treatment of cool tech, I didn’t see any difference."

Overall Satisfaction

Pros:

  • "I couldn’t be happier with the results."
  • "Highly recommended!"

Cons:

  • "I would not recommend this place."

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