Steve Pearson Car Sales - Low Miles Specialists, Tameside Reviews Summary

Professionalism and Customer Service

Pros:

• "Steve Pearson has been extremely professional and friendly throughout the negotiations to purchase our car."
• "Very professional service."
• "An honest, nice, friendly family run business."
• "Steve and his son Jack were absolutely brilliant."
• "The whole process was a pleasure."
• "Fantastic service from all at Steve Pearson."
• "Steve was great helping me buy my first car."

Cons:

• "My missus didn’t have a great sales experience with this garage."

Integrity and Honesty

Pros:

• "How reassuring to know that there are honest, family run businesses like Steve Pearson’s out there."
• "Steve offered a price and kept to it upon collection."
• "No looking for the smallest of faults or ridiculous offer."
• "An honest, nice, friendly family run business."
• "This is a family run business who really look after their customers."
• "I would Highly recommended going to Steve Pearsons car sales. Lovely people and go above and beyond."
• "Steve was very friendly and professional when he came to collect our car from our house."

Cons:

• "STEVE PEARSON CAR SALES SOLD ME A VEHICLE KNOWING IT HAD A TURBO RELATED FAULT."

Customer Satisfaction

Pros:

• "So here is one very satisfied older customer."
• "I would give 10 stars without hesitation."
• "The car is a dream to drive and we highly recommend Steve Pearson car sales."
• "Fantastic service! I bought my first car from Steve Pearson."
• "I will definitely be going back here when I want to upgrade."
• "I bought a car from Steve and the team last week. Nothing was too much trouble."
• "Very happy returning customer. I bought from Steve a while ago then moved to PCP finance for a new car."

Cons:

• "WARNING WARNING WARNING STEVE PEARSON CAR SALES SOLD ME A VEHICLE KNOWING IT HAD A TURBO RELATED FAULT."

Service and Sales Process

Pros:

• "Steve made the process of selling my elderly fathers low mileage Kia really easy and fair."
• "The whole process was a pleasure. No looking for the smallest of faults or ridiculous offer."
• "Just bought my first car from Jack at Steve Pearson motors, a gorgeous 2017 Kia Soul Urban 1.6."
• "First class customer service and I would not hesitate to purchase from Steve again."
• "Jack kept it simple and friendly with no hard sale whatsoever."
• "Just bought my first car from Steve Pearson today."
• "Steve Pearson car sales, Steve and Jack are both professional and informative."

Cons:

• "They wouldn’t let her put down a deposit (but let slip that they let the previous buyer do this)."

Value for Money

Pros:

• "Price agreed was the price paid which was much higher than the major car buyer websites."
• "Steve offered a price and kept to it upon collection."
• "I bought a smashing little VW Polo for my daughter from Steve and Jack in Jan this year. Like all the cars I’ve bought from SP Car sales over the years, it was low mileage, in good condition and affordable."
• "I recently bought a car from Steve Pearson cars and from the moment I walked in and enquired about the car I spotted it all felt right."

Cons:

• "HAVE SPENT £400 ON PARTS £400 ON LABOUR INVESTIGATIONS AND FINALLY LOST A FURTHER £1000 BETWEEN BUYING AND SELLING I AMD APPROX £1800.00 OUT OF POCKET."

After-Sales Support

Pros:

• "An excellent service from start to finish."
• "All cars are low mileage, serviced and have MOT."
• "Excellent customer service from both Steve and Jack, including after-sales support, when needed."
• "Steve makes a decent brew too!"
• "Bought an 8-year-old Fiesta a few months ago in great condition with low mileage from Steve, unfortunately, some paint wore away over the winter from a previous re-touch job."

Cons:

• "THE REMOTE ALARM WAS ALSO FAULTY GOING OFF DISTURBING MY NEIGHBORS THUS HAVING TO LOCK EACH DOOR MANUALLY."