Everyman Canary Wharf Reviews Summary

Service

Pros:

• "Service is second to none. Staff are excellent."
• "The staff was lovely and helpful, food burger and sweet potatoes fries were delicious."
• "The staff as really helpful and friendly."
• "The lady and guy serving us were amazing and very professional."
• "Staff are friendly and helpful."
• "The entire team were so helpful, friendly and went out of their way to ensure we had an amazing day."
• "Absolutely amazing customer service!"

Cons:

• "The person who took our orders was so MISERABLE."
• "Customer service is a joke here. Lots a personnel but doing nothing…"
• "Front of house/bar staff aren't the most attentive to customers whom are no already in a showing."
• "What happened to the nice service you used to offer? Staff can’t cope with having a busy night."
• "Did not have a pleasant experience. The line at concessions went out the door, making it impossible to get a drink/snack before the movie."
• "Terrible management. Crazy long queue to get anything and then they close two of the three tills... Bonkers!"
• "There are times they are short of staff and this affects the service you receive at the entrance and when going into the cinema!"

Seating

Pros:

• "The sofas were comfortable and service was great at the cinema."
• "A great cinema to go watch a movie at, the sofas are lovely and well laid out."
• "The most comfortable sofas in the screen, really feels like your own private cinema."
• "Gorgeous cinema in Canary Wharf with comfy velvet sofa style seats & lots of extra leg room."
• "The atmosphere is chilled and the seats are very comfortable."
• "Luxury cinema experience with table service and very comfortable sofas."
• "Such a lovely cinema with cozy sofas and one of the most fancy service I’ve ever seen in a cinema."

Cons:

• "Sofas are my biggest gripe and I find that they can be very uncomfortable."
• "The sofas were uncomfortable and not suitable for tall people."
• "Very Little back support. Found myself repositioning a lot."
• "They don't have actual sofas, only sort of like arm chairs."
• "The seats aren't as comfortable as I hoped."
• "Seating is actually really uncomfortable as it is too soft for a long film."
• "The seats were uncomfortable which you would expect as you are paying for expensive tickets!"

Food and Drinks

Pros:

• "Love this place- fun movie-themed bar area and amazing hotdogs...brought to you at your sofa in the auditorium, if you wish!"
• "I love how relaxing this cinema is. It's a real treat to watch a film from a sofa. I can recommend the sweet potato fries too, which come with ketchup and mayo dips."
• "Clean facilities, nice selection of alcoholic and non alcoholic drinks, plus decent selection of food and snacks."
• "The food / dips are delicious and the drinks are good too - there are even cocktails to choose from."
• "The pizza and popcorn tasted great."
• "Very tasty food and snacks."
• "Food is lovely. Delivery to seat is a nice touch."

Cons:

• "The food was cold, sofas were unhygienic and dirty, it's not really what the image shows."
• "The hot chocolate was a bit cold and just generally disgusting."
• "Food came over an hour after film started."
• "The food we ordered was stale."
• "Food was pretty good if a little salty."
• "The chips were cold, been served straight from the fridge with 2 hard cheese (not melted) again charged an extortionate price."
• "Food was quite expensive and not very good."

Cinema Experience

Pros:

• "It's a great experience."
• "Great cinema where you can have food and drinks served to you while you watch the film from comfy sofas."
• "Best cinema for a relaxing, quiet and more intimate cinema experience."
• "Fantastic cinema! Very friendly staff, comfortable screening rooms and a nice selection of films."
• "Great place, great experience."
• "Exceptional experience, flawless hospitality and a stunning venue."
• "Absolutely great idea for a cinema, instead of the standard approach of individual seats, the screening rooms are filled with super comfortable couches that fit 2 people on each one."

Cons:

• "Every time I have been here for the first half an hour of the film it's chaos."
• "Restaurant disguised as a cinema. People in and out all the time delivering food and drink to the seats."
• "The first 20 minutes of the film can be interrupted by people collecting, or having their food delivered."
• "The screen itself wasn't the largest (but still relatively sizeable), is to be expected with these types of cinema providers."
• "The sound, which isn’t well rounded, only comes from the front with minimal sound coming from the side speakers."
• "For the first 30 minutes of the movie, the staff were constantly delivering food and blocking our view of the screen as they walked by."
• "The volume is just not loud enough."