Address: 24 Ings Rd, Wakefield, WF1 1DZ, United Kingdom
Phone: +441924374758
Rating: 4.4
based on 136 reviews.
Customer Service
Pros:
"Tremendously helpful and not too pricey, either!"
"Stuart, supervisor at the Kwik Fit garage in Wakefield was a great help today for my partner who was lost in the centre with a flat tyre."
"All team was fantastic, and they help me and did not refuse to do the job at last minute even being near of close time."
"LGBT Transgenders, this is a trans friendly business so no problems here 4 U doing business."
"Paul and the team are a credit to Kwik Fit. Professional, courteous and friendly."
"The manager is friendly, helpful and offers good advice you can trust."
"Positive experience from start to finish. Pleasant, professional customer service both on the phone and in person."
Cons:
"Shoddy and rude customer service."
"never answer the phone been calling last 20 mins to half hour and no one’s answered."
"The extremely obnoxious attitude of the service reception and his accusation that I remove my battery."
"The manager ‘It is what it is’ absolute shocking attitude to run a business."
"Poor service, went into the Kwik Fit at 4.55pm today, Monday, on my way home from work, was advised they were too busy and to come back tomorrow!"
"Absolutely disgusting. And was trying to charge nearly double on parts."
"They are cons and try to rip u off, completely distrustful people and who lie to make more money and rip customers off."
Pricing
Pros:
"A little bit more expensive than I expected, but excellent service."
"Font brake discs and pads replaced on my Volvo, As always, Kwik Fit at Wakefield did a great job at a reasonable price."
"Had been quoted an extortionate price for tyres from my dealership, so checked Kwikfit website and I could get the exact same times for a much more affordable price."
"Took for MOT. Failed on tyre and the price online was cheaper than instore so I booked online at the cheaper price and they revised the book-in slot to do that day and saved me a good chunk of cash."
"Well impressed with the service, that much I got 2 new tyres whilst I was here (at a good price)."
"The manager Paul helped to source parts quickly and after a free retest it sailed through!"
"Found my puncture and repaired it quickly and efficiently for a very reasonable price."
Cons:
"The first and last time I will pop in this place for tyres... Overall after an hr and 20min car came out but with wrong sizes on 225/45/17 on."
"Kwikfit? There's nothing quick about this place."
"Fuming came in with 2 punctures... I needed 4 tyres in the end £817 in store price... checked prices on the internet when I got home and £620 same tyres including fitting at the same service centre, never again nearly a £200 mark up for having an emergency."
"I think i'll take it somewhere a bit cheaper next time."
"Failed MOT and quoted over £600 for parts and labour."
"Issues with tyre pressure light after replacing my tyres, took it back a few hours later to be told my TPMS was 'obliterated'."
"I would've given 5 stars but unfortunately it was a very expensive morning for me."
Efficiency
Pros:
"Ordered the tyres and booked a date/time online, really easy."
"Been watching all winter for a decent price on tyres, finally Kwik fit reduced the price to a more sensible offering so I booked online, 2 days later took the car in and within 20 minutes tyres where on the summer rims and I was on my way!"
"The job took just under an hour... and the air con is ice cold now.... brilliant job carried out promptly and professionally."
"Paul was really helpful. Checked all my tyres, found the puncture and repaired it in less than an hour."
"Quick professional check in, offered a seat and told about coffee. 25 minute wait, was told the problem and solution and got my car back."
"I went in on a busy Saturday afternoon with a punctured tire just after I began a drive to London for a family emergency... Reece somehow worked his magic to get my car in and out within 30 mins."
"Car booked in at 9-30 for puncture repair... Fitted and on the road by 10. Good service."
Cons:
"Not only did the engineer not check my order but luckily I was waiting and noticed they had missed the wheel balancing and battery check."
"Booked my car in on Monday for friday morning to have a wishbone, spring 2 top mounts and a realign. Arrived at 8,30 on Friday morning to be told that they couldn't do it and the manager with long hair was very rude."
"3.2 went for a regas. Just so happens it is the new gas took 3 attempts to get it done."
"Fast forward 1 hour 30 minutes and I'm still waiting for my tyre to be changed."
"Gave up and drove off in the end!!"
"Just had to wait over 3 hours for 2 new tyres fitting following a puncture... Not Kwik Fit. Didn't ever bother to secure the wheel in the boot, left it loose with no attempt to put back properly."
"Turned up for a pre-booked mot to be told they couldn't do it."
Professionalism
Pros:
"Font brake discs and pads replaced on my Volvo, As always, Kwik Fit at Wakefield did a great job at a reasonable price."
"Great service at a great price, Paul and Wayne always look after me when I go back time after time."
"Paul and the team are a credit to Kwik Fit. Professional, courteous and friendly, they arranged and fitted a new tyre the same day at a competitive price."
"The tester was very knowledgeable, friendly and very helpful."
"The staff were friendly and professional and sorted my damaged tyres out quickly and Paul was particularly helpful thank you."
"Wayne and team were quick and courteous in offering assistance this morning with the repair of a punctured tyre."
"I always have a great experience with Kwik Fit Wakefield, they come across very honest and fair."
Cons:
"Dreadful I drove in no problem and had just be jump startred to get home, after the so-called mechanic moved and worked on my car... DO NOT USE can only work on minor things go to someone who can do everything to save issues like iv had now waiting on the AA to put things right."
"Useless had my brakes serviced a month before mot and failed mot on brakes."
"The extremely obnoxious attitude of the service reception and his accusation that I remove my battery."
"Kwik fit couldn’t change the wheels of a kids go-kart in an orderly fashion!"
"The car was partially inspected and very inaccurate."
"Told me my brakes needed work done. I drove away with a red brake light on screen even though the car was fine coming in for MOT and service."
"Brought my car back for a tyre today from being in previously and seen a young Asian guy messing around in customers car and using his phone while bring it in the garage, saw the same thing last time when I was here. Not very professional."