Morrisons Reviews Summary

Store Cleanliness and Safety

Pros:

• "As Morissons stores go, this one is well-stocked and clean with just enough parking even at peak times."
• "Upon entering the store the safety precautions for covid19 were in place and appeared to be working quite well."
• "Very tidy store clean and well presented."
• "It's a nice clean and bright super market."
• "Nice clean shop with several different departments."
• "This Morrison store is very handy staff most helpful and polite shelves always being restocked and place clean, reasonable prices too easy access for the disabled."
• "This is one of the best morrisons I've been too. Really clean, tidy and lots of car parking spaces."

Cons:

• "The toilet whoever cleans them needs to learn how to keep a place like this clean and safe specially having bare live wires hanging from the ceiling."
• "Shop floor had hazard area of spilt water but no one in 20 mins of me shopping to clean it up."
• "Toilets had been cleaned but disabled toilet had been left in need of deep clean."
• "Baby change is disgusting crumbled poo dried left on baby change Matt. Bloody tissues and poo smeared up the sink."
• "We ordered our food, the dish had dried on food on it and the plate was also dirty with dried on food which we didn’t notice till meal was nearly eaten!!"
• "Fresh meat counter.. Skegness Morrisons disgusting!! Lady called Gail was serving someone in front of me and Gail was coughing all over the place she used her hands twice to cover the cough and then put her hands on fresh meat.. disgusting gross won't use that counter again."
• "Terrible experience, very poorly laid out and does not follow social distancing measures."

Customer Service

Pros:

• "A lovely lady called Gerri from the pizza department was really helpful in helping us to sort this and its much appreciated."
• "I needed assistance in store due to my disability and shopping on my own. I couldn't have asked for more friendly, helpful and lovely staff."
• "The staff at Skegness are always polite and friendly."
• "Staff are friendly and helpful."
• "The check out staff are friendly and chatty, just what we need in these challenging times."
• "Fantastic staff, went above and beyond today, so friendly, so helpful, so polite."
• "The lady who served me was very helpful for which I appreciated. She was very pleasant approachable and heltpful."

Cons:

• "Absolute joke no social distancing in place staff very Rude Manager is Joke wanna be hard men security all over staff attitude towards customers."
• "Some staff need to be retrained in customer relations.. Infact they give the impression they don't really want to be there at All."
• "One member of staff (a manager) God only knows what she thought we was going to pinch or how we would run away as i have a toddler and a baby with me."
• "The service on the butcher counter was appalling, I would have spent far more if a cheery server had attended."
• "After complaining the staff are rude."
• "Staff here are the major problem, poorly trained and rude."
• "The cafe really is a joke and hasn't improved at all since my last visit 2 months ago."

Product Availability and Pricing

Pros:

• "Plenty of bread and freshly cooked hot meat still about."
• "Shelves always well stocked with a good variation in choice all round stock from fresh to frozen."
• "Meat selection is good quality and value."
• "Decent Morrison's, short queues, plenty of self checkouts and normal checkouts both."
• "I really rate Morrisons as a good value store."
• "Morrison's trying very hard to compete with larger chains and lidl/Aldi and certainly competitive."
• "Good selection of fresh produce as is with all Morrisons."

Cons:

• "Absolutely rubbish selection of sandwiches not at all like it used to be!"
• "Really don't know what's happened to Morrisons used to be lovely supermarkets really have gone down hill look dirty very few staff empty shelfs."
• "OK for reduced items. If you want get items with long dates, go to Asda. Dates at all morrisons stores are very short."
• "It's not that great it's too expensive for many things although they do have price reductions most evenings but you have to be there at the right time and it's only certain things like freshly cooked stuff .!"
• "Just done a shop and I have to say it was expensive compared to Tesco, with there club card deals."
• "Didn't have many of the items that I went in for, ie Gluten free bread flour, own brand Earl Grey tea, etc."
• "However, the quality of fresh produce often disappointed, with fruit that was dry or never ripened."

Facilities and Services

Pros:

• "There is a cafe inside which sells good food at reasonable prices."
• "The store is very large and for anyone visiting for their first time would be overwhelmed but don't let that put you off as you will soon be able to navigate around the store with the help of signs above each isle."
• "Parking spaces are decent width too, particularly important if you don't want a trolley-dent on your return!"
• "Brilliant service and what I needed to buy was on a brilliant value discount for multibuy."
• "Very clean and set out nicely. The fresh veggies and fruit looks nice and bright."
• "Several manned tells to use and self service till all open with not much waiting time."
• "This particular morrisons is a very well laid out parking mor than adequate on entering there is room to move around with lots of end aisle bargens well stocked shelves."

Cons:

• "Food took over 30 minutes for 2 breakfasts that were very over cooked and cold."
• "Food was cold had to send it back. Came back with another one and the peas were still cold."
• "Because of their policy of blocking £100 on your card, I only put £25 of fuel in and ended up having to chase to get £75 back off them."
• "Cafe disappointing compared to normal. Only black coffee in the machine, far too much single use plastic."
• "Arrived at 5 30 told by lady with headphones on will have to hang on a while waited for about 20 mins then gave up."
• "Went for full English breakfast I wouldn't feed it to my dog never mind the public bacon very cold very pale bacon absolutely not worth 5.99 beans very cold tomato was not even that nice very very disappointed please avoid if you go do your shopping."
• "Only had my breakfast here didn't actually do any shopping but staff where rude I was told food had a 20 minute wait which turned out to be 45 minutes and not all of the food I ordered arrived, I would not recommend this Morrisons for its cafe and would go as far as to say it is incompetent."