The Gym Group London Wood Green Lordship Lane Reviews Summary

Category: Fitness center London

Address: 725 - 731 Lordship Ln, London, N22 5JX, United Kingdom

Phone: +443003034800

Rating: 4.7
based on 155 reviews.

Cleanliness

Pros:

  • "Very clean indeed. Also machines to track your body composition and start your goals from there."
  • "Good use of equipment, clean and easy access for to gym overall."
  • "From all the gym, this one is the cleanest that I’ve been."
  • "Kept really clean."
  • "The changing areas are immaculate, the machines still have that (Straight out of the box) feel, The ceilings are high so no claustrophobic feeling, it's light and airy."
  • "I always find the gym clean and the staff friendly."
  • "It is clean, well-maintained."

Cons:

  • "Shower rooms has no locks and toilets locks are not fitted correctly."
  • "The male changing room toilets stink and the air freshener hasn't been replaced for months!!!"
  • "Some of the machines were dirty."
  • "The showers are great, although sometimes the floor is slimy."
  • "Showers tend to smell pretty terrible."
  • "Smells terrible."
  • "Some of the equipment could use a bit of a refresh."

Equipment

Pros:

  • "Amazing selection of equipment."
  • "This gym is amazing, it is equipped with all the equipment needed for a perfect gym workout."
  • "Cool machines if you know how to use them."
  • "It's a great gym, it has a lot of machines and equipment, a wide variety of classes."
  • "The gym has a good variety of machines and a reasonable sized free weights area."
  • "It has state of the art resistance machines."
  • "Facilities are very good. Has 5 squat racks! Amount of machines is really excellent."

Cons:

  • "Not enough leg machines. Rusty equipment."
  • "Equipment is always on the floor."
  • "Some machines are always broken."
  • "People use multiple machines in same time so they occupy 2-3 machines for 20 - 30 minutes."
  • "To make matters worse, they enforce absurd regulations, like no pad work in empty areas."
  • "The gym accepts no responsibility for the misconduct of PTs."
  • "The gym is all on one level and quite small. Sometimes the machines can feel like they’re quite crowded together."

Staff and Personal Trainers

Pros:

  • "Really positive experience, especially with PT trainer Beatrice who’s been incredibly supportive, friendly and has helped me change my lifestyle."
  • "Joel's mindfulness and positive attitude created a welcoming atmosphere."
  • "Classes are amazing, my favorite one is LBT with Beatrice, her classes are killer, sweating so much and so painful but I love it."
  • "Staff are always visible and very friendly - if they aren't teaching or interacting with members, they're cleaning machines."
  • "Safiyyah is a great trainer I booked her for personal classes plus group classes and she is amazing."
  • "The staff here is incredibly friendly, helpful and qualified!"
  • "Great staff, incredibly helpful and friendly, always with a smile on their face and very polite."

Cons:

  • "No staff present apart from personal trainers."
  • "There were gym trainers who refused to help and said they are only here to trained those people who paid extra for training."
  • "To make matters worse, they enforce absurd regulations, like no pad work in empty areas."
  • "The gym accepts no responsibility for the misconduct of PTs."
  • "I have an issue with my membership I have been told I need to sort out in person."
  • "I was kicked out by a rude member of staff for not wearing ‘appropriate’ shoes."
  • "The customer survive is really bad, their way of talking to customers is very rude."

Atmosphere and Environment

Pros:

  • "Feels quite safe with the QR code/pin to enter the gym."
  • "Hands down, best choice I’ve made training at this gym. VERY friendly team who make me actually want to go train (Joel)."
  • "Such a family vibe as soon as you walk in the doors."
  • "The atmosphere has been fantastic, electrifying and welcoming."
  • "It's a nice airy gym and the staff are friendly and helpful."
  • "It's absolutely a very well built gym. You will find everything you need to work out."
  • "The staff and customer service is on very good level as well, amazing atmosphere and staff, thank you!"

Cons:

  • "Inside is like a worksite. There must be a structural problem with the building."
  • "Always overcrowded. No way to train properly."
  • "More like going to an awful nightclub than a gym. Music so loud you can't even hear your own music through headphones."
  • "It used to be fine before the lockdown and now it's a horrible place."
  • "I ended up wasting money on an extra month at this miserable gym, only to ditch it and train in the park because I felt so uncomfortable."
  • "It's so busy you can't hear the piped music half the time."
  • "The gym itself is quite spacious and there's enough machines and weights to do a good workout!!"

Value for Money

Pros:

  • "For the price you can't beat it."
  • "Good gym, value for money considering its membership fees."
  • "Very good clean environment polite and helpful staff, fair priced well-equipped gym."
  • "Great value for money at £20 a month."
  • "I always found myself good and satisfied about service, quality and machines compared to the price that for a gym membership is extremely cheap."
  • "Cheap gym that you can cancel at anytime, no hidden fees."
  • "It's a great place to trainings. Well equipped, clean bathrooms, not busy gym and cool temperature."

Cons:

  • "Financial management is horrible, they charged me twice in one month."

Location and Accessibility

Pros:

  • "Superb location so close to bus stops and the tube station."
  • "Public Transport links are great so I can't see why anyone would complain about car-parking availability."
  • "I was visiting from Atlanta Georgia and had such a warm reception from Ricky at the Lordship lane branch in Wood Green."
  • "It's also accessible for wheelchair users and everything is on one floor."

Cons:

  • "This place for MMA training is an absolute disaster."

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