The Gym Group London Tooting Reviews Summary

Cleanliness

Pros:

• "The cleanliness of The Gym Group is outstanding. Everything sparkled, from the equipment to the changing rooms."
• "The facilities itself is rather pleasantly clean and the team try their best to keep the place tidy and cluster free."
• "It is always clean and tidy and is well maintained."

Cons:

• "This academy stinks! Dirt and bad smelling."
• "Disgusting toilets, always dirty and not working properly."
• "Recently underwent a two day clean, but changing rooms still dirty, many lockers missing their doors."

Staff and Management

Pros:

• "The staff at The Gym Group is both welcoming and knowledgeable."
• "All the staff members are very helpful and professional, especially the activities in the classes are very productive."
• "The staff is so welcoming and helpful, and they really take the time to understand your fitness goals and help you achieve them."

Cons:

• "No employee from The Gym available randomly meaning they let the academy abandoned."
• "Some personal trainers are a bit slow and don’t push clients enough, they could be using their phones while training which is a bit sad."
• "The gym is an absolute mess and it gets ridiculously busy. It's sad that such a great gym with a great space is left to be manged so poorly."

Equipment and Facilities

Pros:

• "The variety of fitness equipment available is impressive."
• "They gym is well equipped and enough space."
• "This gym has everything you could ever need for your workout. From cardio machines to weight lifting equipment, they've got it all."

Cons:

• "No extra equipment like bands and bar padding which is frustrating."
• "The free weights area is a big mess-no one reracks and puts the weight back, the vibe ain’t it, db section is a big fat mess!"
• "Some of the equipment is quite old although rarely broken."

Atmosphere and Experience

Pros:

• "The overall atmosphere in The Gym Group is incredibly motivating."
• "I’ve had the pleasure of speaking to the managers who seem very down to earth and friendly, they take their time to interact with members and overall on call if help is required."
• "A warm, friendly and welcoming atmosphere that ensures comfortability when working out."

Cons:

• "Busy. Has what you need for a workout. Downstairs free weights area mainly used by men, hogging the stations as usual."
• "The gym shower is used as a hostel where people sleep overnights as you can see in the photos."
• "There is no attempt at social distancing from most of the members especially the youth."

Accessibility and Convenience

Pros:

• "The Gym Group offers flexible opening hours, which is a huge advantage for those with busy schedules."
• "Firstly its open 24/7 which is very convenient for me given the fact that as a self employed individual my working schedule is all over the place."
• "With multiple locations across the country, The Gym Group makes it easy to maintain your fitness routine, even when traveling."

Cons:

• "Its always busy and feels like a warehouse not a gym."
• "I wish it could be looked after a but more. It’s a Shame, great location though!"
• "Closed for two days for “refurb” and it’s exactly the same. 50% of the lockers are broken for ages now."