Chris Hamriding Lettings & Estate Agents Reviews Summary

Customer Service

Pros:

• "Caroline has kept us up to date every step of the way and nothing has been too much trouble."
• "Caroline Allen has gone the extra mile in negotiating the final details of the sale."
• "Caroline, who's warm friendly and goes way and beyond."
• "Caroline went above and beyond for me, to an extent nobody has before."
• "Caroline Allen, who dealt with us a lot with the sale of our property, is particularly pleasant to talk with on the phone."
• "Caroline at Chris Hamriding was incredibly helpful and informative with me and my partner whilst we were negotiating the purchase of our new house."
• "Caroline Allen, my contact at Chris and Hamriding has been fantastic in all the dealings."
• "Caroline frequently kept us updated and gave us peace of mind as first time buyers."

Cons:

• "Under valued and under sold my house, clearly only interested in selling the house as quickly as possible rather than working for me to get the best price."
• "Nicola is the rudest person i have spoken with on the phone for years."
• "I was ignored 3 times in total by Caroline, who had actually been pretty efficient until the point of purposely not answering my question."
• "During my dealings with them I was given information I later found out was not true."
• "I spoke to Pete and Matt on two separate occasions both knew I was not happy but neither of them cared - never heard back from Chris either."
• "One of the most unfriendly and unhelpful estate agents I've ever dealt with. Really not interested in you."
• "Very poor, I sold my house with them a couple of years ago. Saw chris once when I signed the contract to use them."
• "Absolutely outrageous! Booked a viewing on a property, get to the viewing no one shows up."

Professionalism

Pros:

• "A big thank you from me and Peter. we now look forward to the process of up dating and renovating starts all over again."
• "I highly recommend Chris Hamriding estate agents. Having recently sold my property via the firm, I have to say, their handling of the sale has been brilliant."
• "A very good experience of genuine customer service."
• "Such a fantastic service all round from Chris Hamriding and the team, from the initial contact, with Pete Hutchinson."
• "I can thoroughly recommend Chris Hamriding estate agency."
• "Absolutely superb service from start to finish!!"
• "The team at Chris Hamriding have been nothing but helpful, and understanding, as I have gone through the process of selling my first property."
• "Such a wonderful and efficient estate agents. We have been impressed with communication especially."

Cons:

• "Landlord hadn’t done the basics and I was basically told tough."
• "Had to sort out the garden, no TV aerial for over a month, cables showing, washing machine not plumbed in, no curtain poles, no bins provided - had to pay and order myself."
• "Heating still wasn’t working after 6 months when I moved out."
• "This is a reply to my other review which I posted two weeks ago and which I don’t seem to be able to reply to what Chris has stated …"
• "During the rental process you had me filling in form after form, giving all my financial details to secure the rental only to then at the last minute tell me I had to get a guarantor."
• "The buyers had clearly told CH what they’d be prepared to pay but that doesn’t mean my house wasn’t worth more."
• "Having subsequently checked the land registry I find the houses sold for more than I was told at the time."
• "Who were those with because they weren’t with myself? I sent you an email letting you know how I felt which you responded to."

Communication

Pros:

• "Good communication, credible advice & very speedy feedback."
• "All of the team are superb. They communicate efficiently and professionally; always supportive and helpful."
• "Absolutely superb customer service. Nicola couldn't be any more helpful."
• "I’ve had a fantastic experience working with Chris Hamriding so far while in the process of purchasing my first home."
• "Chris Hamriding supported us through the process from viewings to completion."
• "Sara has been friendly and welcoming. She has helped us so much and Sara has gone above and beyond in helping us find our 'forever home'."
• "The staff of Chris Hamriding Congleton has been absolutely amazing, we met Matt initially who was so friendly and introduced us to Lania Tkaczyk the lettings manager."
• "Chris and Pete were very professional and sympathetic to our needs. Their no-nonsense approach helped save a lot of time."

Cons:

• "They were never reactive. They also over valued the property we were buying, so when we offered the correct price the sellers thought they were doing us a favour!!"
• "AVOID AT ALL COSTS! The WORSE estate agents I have ever had the displeasure of dealing with. Unprofessional, unresponsive, uncooperative."
• "Very poor, I sold my house with them a couple of years ago. Saw chris once when I signed the contract to use them."
• "Absolutely outrageous! Booked a viewing on a property, get to the viewing no one shows up."
• "Megan from Chris hamriding as been amazing with all the support she has given me through moving into my new house she's been there to help me with everything she can help with she's very professional in her job role and she's a credit to Chris hamriding company"
• "Chris provides an excellent service, I dont often write reviews but thought it appropriate in this case, Chris helped with the sale of our property and kept us informed at all of the stages through the sales process, if ever I had a question he would always respond immediately, very professional customer service, 10 out of 10"
• "Communication was clear and timely from start to finish - as first time buyers we had lots of 'silly' questions, all were handled perfectly and provided great confidence in the process."
• "One of the most unfriendly and unhelpful estate agents I've ever dealt with. Really not interested in you."