Kaybridge Residential Estate Agents Reviews Summary

Customer Service

Pros:

• "When I explained what had happened they immediately took over the whole process arranging and sorting everything for me."
• "They went above and beyond to help and it felt like they really cared."
• "Jason is one of the best agents I have dealt with. He is highly professional, stays in close contact with all the sides involved, provides regular updates."
• "Both were very proactive to move the chain forward and made sure we were informed on everything that was going on."
• "Throughout the entire process, Chris, Jason, and Kevin were helpful, promptly addressing all of our questions and concerns."
• "Kevin supported us every step of the way and often went over and above the call of duty in ensuring that we are handed the key to the front door."
• "Richard and Kevin were happy to chase solicitors and other estate agents frequently, and gave good advice and support throughout."
• "Kevin and his team put in 110 % to support us all way through the process."

Cons:

• "Not professional service, submitted an offer which was accepted, after three days, I received an email from Kevin Barzegar (the manager) saying the vendor decided to withdrew the offer and accept a different one."
• "Polite and efficient at arranging and conducting viewings. However, dreadful handling of a rejected offer which led to me also being unable to offer on another property."

Professionalism and Expertise

Pros:

• "Not only are they a fantastic professional local business, I feel they truly care about people in their community."
• "The entire team exudes a remarkable blend of friendliness and helpfulness, making them a standout choice for anyone seeking real estate services."
• "The team's communication and support made completion day smooth."
• "Its fantastic dealing with Kaybridge Residential. My experience has been superb especially with Nick Marciano. Very professional and also helpful."
• "I have been thoroughly impressed with the exceptional level of service provided by Kaybridge Residential."
• "Kevin and his team helped us secure a home that we have been longing for for the longest time."
• "Kaybridge Residential got us the best result, during the stressful/tricky time of coronavirus, and were enjoyable to work with."
• "Kevin and his team delivered everything that they'd assured us of when we made our initial agreement with them."

Cons:

• "We cannot recommend them highly enough, thank you again. Kinga and Mick."
• "We are unlikely to move again. Would we use Kaybridge Residential if we did? YES YES YES Eddy & Bev (Very satisfied clients)"

Communication

Pros:

• "Nick has been so helpful and did his best to ensure our requirements are all met, answered to our questions even on out of work hours."
• "Jason was incredible helping me with the sale of my house. So honest, supportive, helpful."
• "We recently completed on purchasing a house through Kaybridge and they were fantastic throughout."
• "I had a pleasant experience with Kaybridge Residential. They were very helpful. Kevin & team went the extra mile to address my concerns."
• "We decided to sell our house in mid September 2020 and spoke to a couple of local estate agents. We proceeded with Kaybridge because they provided an honest valuation of our property."
• "Kevin and Richard did everything they could to ensure the purchase of our new home went smoothly."
• "All the way from the front desk and throughout the whole company, we have received what i can only describe as exceptional and exemplary service."
• "The entire team understood our needs and expectations. Offered superb service through lockdown and communication was clear and concise."

Cons:

• "Polite and efficient at arranging and conducting viewings. However, dreadful handling of a rejected offer which led to me also being unable to offer on another property due being pointlessly left hanging for around 2 weeks without returning calls."
• "I have been trying to sell my property for the past 3 years and marketed it with many different local agents. I finally found the right agents and sold my property through Kaybridge Residential."