Crown Wharf Retail Park Reviews Summary

Category: Shopping mall Walsall

Address: Wolverhampton St, Walsall, WS2 8LL, United Kingdom

Phone: +448081565533

Rating: 3.8
based on 307 reviews.

Shopping Experience

Pros:

  • "Nice walk around. On the young side so it is a nice place to have a walk around with your friends."
  • "We like shopping area as they have a smyths superstore and asda living store."
  • "A nice facility with many major names such as Asda, Nandos and Smyths being located within."
  • "New retail park Looks good with Aldi the Ten pin bowling & Nijar warrior places."
  • "Excellent one of my favourite stores with their excellent quality & design more so the efficiency of their store assistant being helpful & provide accurate advise to all my queries."
  • "Nice range of shops located centrally in town."
  • "Got some good shops on the park, highlights are TK Maxx and Smyths."

Cons:

  • "Not the best of retail parks it ok I suppose limited shops roughly about 10 I'd say nothing fancy a few empty units companies gone bump."
  • "Negatives. A lot of great shops have gone such as next, tkmaxx, mothercare and Clinton's which is such a shame."
  • "With more shops closed than open, and the few open shops offering very little choice unless you want overpriced clothes this retail park is a joke."
  • "Not much variety of clothes and retailers and very unfortunate there's no cafe or light food to go places except the over priced and very limiting Asda living cafe."
  • "Shops are huge at the crown Wharf but limited."
  • "Most of clothes shops have closed, not much here, mainly Aldi, Asda living, a gym and charity shop."
  • "A lot more shops have closed down since my last visit."

Parking

Pros:

  • "We.went here during the week and there were not many people there so parking was easy."
  • "All in all its a good place to park cause it's only a few minutes walk away from Walsall town itself."
  • "Parking prices are very reasonable with 3-4 hours being only £3.00."
  • "Car park on site easy to get to from Birmingham m6 junction 10 do a right straight down can't miss it."
  • "There is good disabled parking and parent and toddler parking."
  • "Clean facilities good parking."
  • "The wharf shopping plaza is great place to go. Loads of parking and it's reasonably priced plenty of disabled and child parking spaces."

Cons:

  • "Received a parking charge while doing an amazon delivery to the security guard who took more than 15 minutes to come to me which is his fault also there was no signs to suggest it is a pay and display."
  • "Avoid this retail park 👎🏻👎🏻👎🏻👎🏻 The car park management company used such a disgraceful business strategy."
  • "I will never shop here. The car park operates on a system whereby you need to guess in advance how long you will be staying."
  • "Unlike most shopping parks I have been to, Crown Wharf has a policy of Pay&Display car parking."
  • "Parking restrictions. Avoid, if you dont want a fine."
  • "Just received a parking fine one month after visiting Asda. I have never in my life had to pay to go to a retail park."
  • "worst place to ever visit i came all the way from Birmingham and my car broke down i didn't see the signs for pay parking as they went very visible and got a £100 fine."

Customer Service

Pros:

  • "We attended the escape room, houdinis... then lunch for our subs birthday - both excellent."
  • "Went to Argos to Click n Collect. It was snowing and there was a small queue outside but Argos staff were fast and efficient."
  • "We went to Frankie and Bennies and the staff were amazing. They were so welcoming and friendly and actually interacted with our baby which was sweet of them."
  • "The staff are helpful and pleasant to deal with."
  • "The staff was very friendly."
  • "Had a fantastic evening meal there last Saturday. A great choice of dishes and puddings."
  • "Great shopping park."

Cons:

  • "It's ok staff ain't helpful at all waited 40 min for 2 fries to come out and they still fgt the drinks asked about 4 staffs and they couldn't even tell me what's happening and the chips were cold don't recommend food bowling was ok."
  • "The staff are not too pleasant in the stores either. Probably due to the type of custom this park attracts."
  • "Went to Asda George for duvet got one and was a good price, but the lady on the till serving me had a right face on her."
  • "There is an absolutely arrogant light skinned man with tatted arms who was working tonight and is a parking attendant and has no idea how to do his job, lacks customer service skills as I saw him picking on and shouting at a young woman who called out his awful customer service skills."
  • "Spoke to the security guard, who was busy litter picking, who informed me that where I was parked, that only one camera covered that area."
  • "Absolute rubbish parking! Pure Gym cover 90 minutes of free parking but after 11 pm the ticket machines don't work properly and you have to end up paying!"
  • "Shocking experience, tried to support local shops ended up with a £100 parking fine, despite seeing no signs whatsoever."

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