Oodles Walthamstow Reviews Summary

Food Quality

Pros:

• "Absolutely delicious food with a wide variety to choose from."
• "The food was amazing. It was served warm and freshly prepared."
• "Food taste 7/10."
• "All their chicken items were delicious and tasty."
• "The Malaysian chicken’s double chilli rating was nice and spicy but still let the flavour through."
• "The portion sizes were amazing."

Cons:

• "With a 1 star food hygiene rating the food is not much better, pretty much 90% rice and noodles with a few bits of chicken on top."
• "Everything was unbeatable because of how spicy it was, even dishes like lemon chicken or sweet and sour chicken were laden with chilli oil and seeds and uneatably hot."
• "I felt like the noodles were a little soft, slightly undercooked."
• "The food was not fresh and was at least 2 days old. The box was filled 80% with noodles and barely any chicken."
• "The food didn't really taste fresh."
• "The food had absolutely NO Chinese authenticity at all. Lacked flavour and depth."

Customer Service

Pros:

• "Quick with orders and very polite staff."
• "The customer service was fabulous."
• "Very lovely and helpful staff. Great service."
• "The service from the staff (Abdul and Aziz) was very good, they were very welcoming."
• "The staff are very friendly and professional."
• "The staff are very friendly and helpful. Especially one member who's name is Ismail who checked with the chef for me."

Cons:

• "Ordered a meal for my family, waited about 20 mins for the food. The chef then said it might contain traces of peanuts."
• "AVOID!!! Currently suffering from food poisoning."
• "The Leicester branch is amazing, the staff at the Walthamstow branch aren’t very attentive."
• "The customer service is a let down and staff always seem to get my order wrong."
• "The staff on the counter was so rude."
• "Worst customer Service, I called to order takeaway staff put me on hold for like 10 minutes."

Price and Value

Pros:

• "Great value. Aniqah and Abdul should get promoted for their friendly and quick service."
• "The price was reasonable, the best part is we can select base and the toppings."
• "It's 8/10.. Everything cost me 15.90 pounds including drinks and extra side portion."
• "Great food.. Worth the money ..The concept makes it more personnel."
• "Really nice and tasty food, freshly cooked right there and a very reasonable price."
• "Fantastic food, Good price, HMC as well."

Cons:

• "Total rip off and pretty disappointing 😞."
• "Food was nice, love the chips the most! But the portion size leaves something to be desired."
• "They have recently changed their box sizes which has meant that each serving has been reduced a size."
• "I ordered from this place a lot of times. This time I did order and they didn't put one large box."
• "Ordered a large box, with two chicken mains options. Had the SMALLEST amount of chicken, the box was just stuffed full of rice instead."
• "Service has slowed down majorly even at quieter times and staff unaccommodating, ordered the large box and my box was very much less 3/4 full."