Dexters Clapham Estate Agents Reviews Summary

Agent Performance and Customer Service

Pros:

• "Jake Smith who was my agent went above and beyond to help me become a homeowner!"
• "Emily showed me properties in Clapham. She was very professional and personable at the same time."
• "Liam Alwar in the property management team is an absolute star - he really goes above and beyond."
• "Jake Smith was extremely helpful and useful in assisting me with my search for the perfect new house."
• "Christian and Garry have been fantastic. They’ve responded quickly to every email."
• "Thank you Jake + Rory! Really great communication, advice and transparency."
• "As always Dexters have been superb! Right from the start, they are always honest about the valuation."
• "We dealt with Christian and Jake, who were both extremely professional, polite and knowledgeable."

Cons:

• "However I would not recommend using Simply Conveyancing Property Lawyers (their associated solicitors)."
• "They can also occasionally be disorganised with viewings after your offer is accepted."

Property Management

Pros:

• "The whole property management team are a pleasure to deal with - super professional, efficient, and friendly."
• "After instructing Dexters to market my property for rental, I had a serious accident.They were BRILLIANT."
• "I have let a property through dexters now for over 2yrs and not once have i had cause for complaint."
• "Having a great experience with Dexters so far. I am an overseas landlord who is having my property let and managed with Dexters."

Cons:

• "Tenants receive poor and inadequate service with rude and unhelpful staff."
• "Tenants beware. The clue is in the majority of their 5 star reviews, you will notice that they come from property owners."

Overall Satisfaction and Recommendations

Pros:

• "Highly recommend Jake and Dexter's services"
• "Would definitely recommend choosing Dexters as your agent after my experience with Emily."
• "Would highly recommend."
• "I cannot recommend Dexters enough to anyone who wants to purchase a property."
• "Highly recommended."
• "We wouldn't hesitate to use Dexters again or recommend them."
• "Highly recommend Dexters to anyone."

Cons:

• "This was a complicated situation and a complicated sale, and I could not fault their responsiveness and urge to sell the property, but it ultimately cost them their reputation."
• "My experience with this office is not good. No feedback on views for property being sold - had to ask for weekly update at least; had to remind several times to provide the updates during the process."
• "What a scam. The tenants receive poor and inadequate service with rude and unhelpful staff."