Dexters Northcote Road Estate Agents Reviews Summary

Category: Real estate agent London

Address: 93 St John's Rd, London, SW11 1QY, United Kingdom

Phone: +442074836333

Rating: 5.0
based on 263 reviews.

Customer Service

Pros:

  • "Sophia is extremely professional, incredibly knowledgeable about Clapham and attentive to our main requirements."
  • "Sophia and Andy have been absolutely brilliant throughout the entire process! I felt they genuinely cared and truly did their best."
  • "Selling in this market is not an easy task, so the tenacity of Sophia and Andy to both get the deal I wanted and making sure it carried through was impressive."
  • "We just bought our new house and we would like to thank Matt for his great help throughout the process."
  • "I have viewed properties with Sophia, she very helpful and patient with all my questions."
  • "Sophia fully supported us from initial engagement through to completion of our property sale."
  • "Nathan at Dexters showed me four great properties in the area in the space of an hour."
  • "Amazing service by Dexters and an excellent professional attitude by George Underwood who did a valuation for my flat."

Cons:

  • "Puzzled by all the 5 star reviews. My experience with this branch is that they appeared to be working for the buyer, not myself."
  • "This was a very stressful sale for me and Dexters service was very poor for £14K even after I complained to them."
  • "I regret using this estate agent."

Professionalism

Pros:

  • "Andrew and Matt took on the sale of my property with enthusiasm and drive to secure a buyer."
  • "Everyone we have spoken to from George and his team to Andy has been solution oriented, professional, fast-paced."
  • "Sophia is extremely professional, incredibly knowledgeable about Clapham and attentive to our main requirements."
  • "Sophia and Andy have been absolutely brilliant throughout the entire process! I felt they genuinely cared and truly did their best."
  • "Selling in this market is not an easy task, so the tenacity of Sophia and Andy to both get the deal I wanted and making sure it carried through was impressive."
  • "Sophia fully supported us from initial engagement through to completion of our property sale."
  • "Nathan at Dexters showed me four great properties in the area in the space of an hour."
  • "Amazing service by Dexters and an excellent professional attitude by George Underwood who did a valuation for my flat."

Cons:

  • "Puzzled by all the 5 star reviews. My experience with this branch is that they appeared to be working for the buyer, not myself."
  • "This was a very stressful sale for me and Dexters service was very poor for £14K even after I complained to them."
  • "I regret using this estate agent."

Communication

Pros:

  • "I have just sold a flat through them that was not straightforward due to leasehold issues and without exception, everyone I dealt with was helpful, professional and focused on finding solutions."
  • "I always felt that Matt was always acting in my best interests and doing all he could to proactively progress the sale."
  • "He was always on hand with updates from the sellers side and ensured the process was as smooth as possible."
  • "Matt was really good at keeping us updated and connected to the seller."
  • "Sophia is extremely professional, incredibly knowledgeable about Clapham and attentive to our main requirements."
  • "Sophia fully supported us from initial engagement through to completion of our property sale."
  • "The staff were easily contactable and very positive in their approach to marketing, viewing and updating us on progress."
  • "Sophia was excellent, we had a really rough ride with the solicitors acting on our sale on both sides of the transaction- without Sophia's help I dont think we would have completed."

Cons:

  • "Puzzled by all the 5 star reviews. My experience with this branch is that they appeared to be working for the buyer, not myself."
  • "This was a very stressful sale for me and Dexters service was very poor for £14K even after I complained to them."
  • "I regret using this estate agent."

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