"Fantastic service from Neil and his colleague in the service centre."
"The staff were very very friendly and efficient."
"Excellent Customer Service, Thank you Alpha Cars."
"Amazing people to deal with. Helped me so much in advice and communication."
"Trevor is a delightful gentleman who was always there to help and advise."
"Michael was very helpful, honest and gave me great reassurance in buying a specific car that I had been looking for."
Cons:
"I'm sad to say that I'd advise you to steer well clear and go to a more reputable trader or a bigger corporate organisation."
"I witnessed my friend go through many months of stress and upset due to this company."
"One very unhappy customer who will never come back and will let everyone I know to go elsewhere."
"Seems they feel the same as they no longer answer my emails."
"Aftercare from Alpha has been appalling."
"Not once did he or anyone else contact me to apologise or tell that they were having problems."
"I was met with hostility and told my mechanic was lying."
Vehicle Condition
Pros:
"It was delivered to my home and it's like brand new, it's immaculate."
"The vehicle was perfect. Clean, well maintained. Practically brand new."
"The car is beautiful, immaculate and wonderful to drive."
"The car was as described in immaculate condition, service and mot completed."
"Absolutely fantastic customer service with purchasing my used Range Rover Sport vehicle."
"The car was in immaculate condition and looked a lot newer than the 4 years on clock."
"The vehicle was delivered in perfect condition."
Cons:
"Had issues re clutch, exhaust, flexing of roof."
"He saved parts to show me. All filters were completely clogged up with dirt & fluff."
"I had to collect it, there was no MOT or stamp in the service history booklet."
"Selected incorrect settlement figure and left me with a finance liability against a car I no longer own, sat on their forecourt."
"Bought a car from here a year ago and had nothing but problems with it."
"Brake pipes were corroded and perished, brake discs were pitted and corroded also a server oil leak."
"First time I used the screen washers they didn't work, so my mechanic fix it."
Value and Delivery
Pros:
"They did everything and even delivered it free of charge."
"The car was approx £2000 less than similar models local to Hull and in showroom condition."
"Delivered straight to my door over 100 miles away."
"Give me a cracking price for my part x I put in."
"Always go that extra mile to get the best financial deal for any individual."
"My new car was delivered to my door in Scotland in perfect condition."
"A small fault developed and the car was picked up from my home address on Tuesday and delivered back early today with the slight fault having been sorted."