Realeyes Opticians and Audiologists - Streatham Reviews Summary
Category: Optician London
Address: 107 Streatham Hill, London, SW2 4UG, United Kingdom
Phone: +442086718659
Rating: 4.9
based on 143 reviews.
Quality of Glasses
Pros:
"Realeyes has the best quality of glasses that I have seen in a long time."
"They have a great selection of glasses including lots of designer brands."
"Great choice of quality frames too."
"He chose me a gorgeous pair of glasses made by William Morris, I have received numerous compliments from friends and patients alike about my new frames."
"Their frames are also iconic. Some of the best in the market."
"Their choice of designer eyewear was extensive and unique."
"Brought my 4th pair of Tom Ford Prescription glasses this year and I couldn’t be happier with them."
Cons:
"The lenses were too strong to the point that I was dizzy and nauseated within seconds of wearing my glasses."
Customer Service
Pros:
"The staff are amazing, friendly, very very respectful, and dedicated to the Realeyes Optical vision."
"Fantastic services from start to finish."
"Big up Salim and the team at realeyes. Excellent customer service throughout."
"All of the staff there are really friendly, professional and they truly care about you as a person, not just as a customer."
"Salim's after care was excellent."
"Salim is extraordinary, always goes the extra mile, always has a smile and a compliment, and makes you feel like you are the only customer in the world and are so important."
"The customer service was great from start to finish."
Cons:
"A terrible experience - they tried to upsell me very expensive glasses in an extremely unprofessional and aggressive way."
"Unfortunately, when collecting my glasses on another day, I walked in on the front house male staff member having a yelling match with a customer."
"It was not very nice to hear from the gentleman, that because I asked about the Doctor's opinion, he said I was rude and he raised his voice at me in front of my son which was very disrespectful."
Professionalism and Expertise
Pros:
"Especially with the assistance of Salim whom I found to be cheerful, professional, honest and helpful particularly during the selection process for my glasses frames."
"Choosing my frames was an easy process thanks to Salim's knowledge and experience."
"Javed our optometrist went above and beyond to ensure we both were fully informed about our prescription and ways to improve our eye health."
"Very professional team, loved the selection of frames and Salim was amazing at solving a problem I had with a frame that didn’t fit my nose."
"Salim has a beautiful and genuine energy and has the highest level of professionalism."
"An incredible person who is so knowledgeable and definitely an expert in his field."
"Salim's expertise and knowledge is a real asset to the business."
Cons:
"The first optician that I saw here got my prescription completely wrong."
"Went for an eye test thinking my very mild prescription might need a minor tweak... Extremely disappointed with Real Eyes!"