Dough Reviews Summary

Service

Pros:

• "The staff were amazing, service was quick and the attention to detail and care was high."
• "The staff, waiter and chef were absolute stars. First class service from our waiter."
• "The super friendly service was quick."
• "Staff were very attentive and worked hard and swiftly considering it was hot and very busy, we felt very looked after which was lovely!"
• "Service was prompt, polite and courteous."
• "The service was amazing, very authentic friendly chaps."
• "Service was quick."

Cons:

• "The staff was weird - one person brought the cutlery but could not answer the questions around pizza."
• "The manager, on the other hand, was sat behind his desk, head in hands, saying, 'oh my god' quite a lot."
• "When we asked for the card payment for our bill we had to wait for hours."
• "The waiting till the moment we ordered was a bit too long."
• "Poor service, waitress forgot one of our orders and asked her several times as to how long it would be."
• "The service was a bit confused and the serving staff didn’t explain to us what we had to do - order via app opposed to through them."
• "We were waiting for more then 30 minutes for someone to take our order, and that’s because the waiters were too busy chatting at the bar."

Food Quality

Pros:

• "Authentic taste and great service."
• "The best pizza I've ever had, perfectly seasoned ham and mushroom pizza and garlic bread pizza was also perfectly seasoned."
• "The best coeliac friendly gluten free pizza I’ve had!"
• "The base was thin, crispy and ridiculously flavourful."
• "The pizza was incredible and the service couldn't have been friendlier."
• "The pizzas are amazing with a wide variety of toppings and doughs."
• "The crust is so crispy and the pizza is so tasty."

Cons:

• "The lasagna had no integrity to its structure, when cutting into it, it was completely mushy and overcooked."
• "I also found it insanely oily!"
• "The pizza was soggy and lacked distinctive taste."
• "The vegan pizza was really dry (probably because there was no tomato sauce base) and toppings were not generous."
• "Whilst it was alright there was no basil on the Margherita pizza which is a key element of the dish."
• "The pizza base was tough and dry. The pizza was burnt."
• "Pizza dough was too thin for me.. so it didn’t taste that good."

Value

Pros:

• "The total bill including a 10% tip was a penny over £35. Which was a very fair price for a lovely meal out."
• "Very reasonably priced too."
• "Generous portions and good pricing."
• "The food is good and it gives you a bang for your buck."
• "Excellent value for money."
• "All pizza's area reasonably priced at between £10-17."
• "Great value for the lovely food and friendly staff."

Cons:

• "Also didn’t know choosing dough costs 2 pounds."
• "Pretty good pizza at a pretty good price too (although didnt know that adding flavours to the pizza dough costs extra 2-3pounds and it tasted almost the same like normal dough)."
• "Two people ordered the sea weed which is an extra 2 pound."
• "Wine was overpriced for what it was."
• "Alternative dough flavors are too subtle considering the extra charge for order."
• "The toppings were a little on the scarce side."
• "Also have service fee."

Ambience

Pros:

• "The best part was the staff, they were so happy and welcoming, made the whole atmosphere fun."
• "The atmosphere was buzzing with every table filled with families, friends and couples."
• "The place is super cool without being pretentious, and even the music selection was great."
• "The restaurant itself was decorated beautifully and we felt very comfortable."
• "The atmosphere is ever so nice, lovely Italian music."
• "A cosy restaurant in the heart of Bath with amazing food and outstanding service."
• "A lovely restaurant with friendly and caring staff, delicious food and vibrant atmosphere."

Cons:

• "Amidst the cold outside and temperatures continuing to drop in the mid-September air, the restaurant refused to turn on the outdoor heaters."
• "The restaurant isn't much to look at from the outside."
• "Restaurant itself is a bit tight because of small size and high volume of biz."
• "The venue itself is a little run down."
• "Italian rock music playing very loudly throughout the meal, not the best experience."
• "The atmosphere was weird."
• "The restaurant was very busy, quite loud and hot which I would normally not enjoy."