Rhondda Motor Company LTD Reviews Summary

Customer Service

Pros:

• "The staff was incredibly welcoming and helpful."
• "Was made to feel very welcome upon arrival."
• "Staff are friendly and give you a no pressure sale experience."
• "Dan and Emily in the office were great, really helpful."
• "Dan was very helpful and confident that I was purchasing the right car for me."
• "Staff extremely friendly and informative."
• "The team are always happy to help even a year later when we wanted it serviced."
• "Staff here very helpful and didn't feel uncomfortable looking around the yard."

Cons:

• "Went to look at the car to find several trims were not attached properly."
• "Got handed the key and left to it."
• "Dan was the rudest salesperson...if I can call him that, I have ever met."
• "Dan's attitude. The guy didn't even get up from his chair."
• "Had issues when going on a test drive and the guy who came to help us was very rude."
• "Avoid this garage!!!! My son had his car...the timing belt snapped."
• "On arrival no sale man. Eventually got their attention with popping in to office."
• "Customer service here is disgusting they don’t approach you."

Quality of Vehicles

Pros:

• "The car I bought is fantastic and the price was amazing as well!"
• "The quality of their pre-owned cars is excellent."
• "Drove a 300 mile round trip to Wigan last week without fault!"
• "Bought a van from here 3 months now had an amazing deal."
• "Love my car, they found me exactly what I wanted and within my budget."
• "Car has been perfect! Vauxhall Insignia 2017 plate."
• "Bought a great little car a few days ago. Part exchanged and the process was simple."
• "Bought a car six months ago. Minter with low mileage, cheap and reliable."

Cons:

• "Several trims were not attached properly and could possibly be pulled off."
• "Within 5 months of purchase the timing belt snapped."
• "Had to pay lot of money to have the car repaired by another garage."
• "Firstly after looking around at the cars we noticed almost every car was completely covered in mould."
• "The car went back on number of occasions never kept me updated."
• "Purchased toyota urban cruiser...left alone to browse no hassle viewing as norm."
• "Engine light appeared within a week of me having the car."
• "Bought a car from theses guys in Feb.....Nice non pushy approach."