White Hart Reviews Summary

Service

Pros:

• "The young person bringing food to tables was brilliant. A smiling face, Fleet of foot, and good banter despite the obvious pressure of being on her own."
• "Service was sparse but attentive and friendly."
• "The manager went above and beyond to accommodate my elderly mother in law."
• "We were made to feel very welcome upon our arrival."
• "Staff are great, very friendly, and happy to chat and cater for all needs/requirements."
• "Exceptional service: attentive, friendly and well-informed."
• "Lovely service from busy but smiley waitress who was warm and welcoming."

Cons:

• "Half the menu wasn’t available as there was only one chef."
• "No-one came to ask if our food was ok or if we wanted more drinks etc."
• "The staff looking after us last night could clearly do with some training."
• "Greater attention needs to be paid on your behalf as to the staff you have working at your establishments."
• "Only 3 staff on duty. Not enough. Just one behind the bar. Long waits for drinks."
• "The service was poor, not fast enough and do not pay enough attention to the customers."
• "The staff were really accommodating - finding us a lovely table on a busy night despite not having a booking."

Food Quality

Pros:

• "Even though the food was perfectly acceptable."
• "The food was delicious. A great experience was had by everyone."
• "The food was delicious - chips were cold though."
• "The Sunday roast had more delicious veg than any of us could finish, and the fish and chips was good fish with great chips and surprisingly, the only mushy peas I have ever liked!"
• "The chicken roast was tasty, so too the chocolate and praline torte."
• "The food is spectacular."
• "The food was absolutely lovely and our plates were full, we both had a pork roast."

Cons:

• "The chicken in mine was poor quality, and there was barely any bacon at all."
• "The roast dinner was a let down. The meat was dry, had a lot of gristle."
• "The 'food ' that did come out was inedible and should never have left the kitchen."
• "The pizza was not as good as it used to be."
• "The food was very disappointing, the roast dinner was average and the fist and chips was too greasy."
• "The pizza was rather anaemic and wasn’t like any other pizza I’ve had (not in a good way)."
• "The Sunday beef roast, no taste, gravy was like water."

Ambience & Decor

Pros:

• "Great music to listen to!"
• "There's ample outside seating and the pub is opposite the village green and next to a footpath up to Bay pond."
• "Lovely cosy pub, with a great layout & high end decor."
• "Lovely outside garden to the rear with a fire pit."
• "The pub has a great atmosphere and lots of comfortable seating."
• "First of all, the building is amazing, it’s gives off a traditional pub feel with a modern twist."
• "Lovely location with broth great decor and a wonderful green directly outside."

Cons:

• "No lights going out from restaurant so anyone could easily fall over in courtyard. Waitress really did not want to be there working as everything was too much trouble."
• "It was also very cold inside the restaurant and most of us sat with our coats on for the duration."
• "The pub was empty apart from our group of 4 and I and another 4 small groups."
• "The pub was very quiet and there wasn't much atmosphere."
• "The area where we were seated was freezing, we ended up wearing our coats & hats."
• "The feeling of emptiness was exacerbated by the fact that it is such a huge venue."
• "We arrived and we’re out in what felt like the kids dining area it was so loud."

Value

Pros:

• "Food good value with the 30% off."
• "I had the macaroni cheese side as a main and it was delicious and a generous portion, quite enough for lunch for one and very reasonably priced."
• "The set Christmas Meal was excellent value."
• "Good value also!"
• "Fair price for quality and presentation."
• "Kids meals were decent and prices are fair."
• "We had a bonus surprise to be told that Tuesday was 50% off of steaks day and with 3 steak lovers out of 4 this was of course great."

Cons:

• "The prices also seemed pretty high, even by current standards."
• "The Only thing I found disconcerting was the price of drinks."
• "The desserts were on the pricy side I think £8-9 per dessert."
• "The prices are higher than ever before and the mains do not come with any vegetables or sides so you have to pay extra for them."
• "Disappointed with the sandwiches, which were bland and not good value."
• "Even though the food was perfectly acceptable I would not pay over £16 for a burger and chips."
• "Probably a bit more on the expensive side."