Bay Horse Reviews Summary

Food Quality

Pros:

• "The food was out of this world, was treated today for mothers day, I had the ribs hubby had the mix grill and my little boy had kids chicken curry, will definitely be back."
• "Food is nice and well priced, came out quickly and the servers were very nice."
• "Absolutely beautiful food & amazing staff who are fabulous with the children too."
• "Food was plentiful and hot."
• "The food was served hot and the fish and chips we both had better than the local chippy."
• "Food was excellent too."
• "The food was cooked to perfection and everyone enjoyed it."

Cons:

• "Not just personal opinion but food v.disapointing!😩.. feedback? yeah, basically a plate of Onions with a Steak, a Mushroom in disguise & an extra cheeky charge for Peas which naturally comes with Steak anyway v. bland!"
• "The veggie sausage needs rethinking!! Half the time when I have it it is over cooked and rock hard and cant not even cut into it."
• "Food was disgusting."
• "Staff where friendly but the food was bland and seemed like frozen food warmed up. Poor quality."
• "Fish was well over cooked needed a strong hand to cut through the batter for what little fish was inside."
• "Food wasn't great, chicken was dry and peas were rubbery."
• "The quality of the meat in the koftas was questionable."

Staff and Service

Pros:

• "Staff really Friendly."
• "All of the staff were fantastic and incredibly helpful."
• "The staff were friendly. The food was delicious."
• "The staff are always helpful."
• "Staff friendly. All round great pub and plenty of parking."
• "The young man who brought our food (Archie?) was very polite and couldn’t have done enough for us."
• "Very polite staff, good value food and drinks, plenty of TV's for watching sports."

Cons:

• "Service was slow and frankly appalling."
• "Ordered on the app but ended up having to go to the bar to get it myself, the staff were just so busy they obviously needed more staff on."
• "Terrible attitude from the manager, even though the pub was at fault for not reserving tables that people had booked in good faith."
• "Barmaid with attitude."
• "The bar staff seemed more interested in chatting than serving customers!"
• "Noisy people swearing unchecked, and rude people at the bar who objected to me trying to place a food order."
• "We waited a good 30 minutes for someone to clear our plates."

Ambiance and Cleanliness

Pros:

• "It's a good size and bright etc and seems clean and tidy."
• "Nice place, plenty of options for seating and a decent sized car park."
• "Pleasant venue in a nice tranquil area where one can relax enjoying his/her favourite beverage."
• "A prestine & clean interior, the food & drink is good value for money too."
• "All very clean and friendly staff."
• "Great atmosphere, friendly staff, good value breakfast, and unlimited coffee, what more could you want."
• "Friendly with attentive welcoming staff and nice relaxed atmosphere."

Cons:

• "Place looked nice from the outside...the table wasn't wiped or clean."
• "Although in recent years the pub has had a lick of paint, it doesn't hide the bad damp issues, cold drafts whilst sat near the windows."
• "Cold in the conservatory, food came with things missing of both meals."
• "It was absolutely filthy. There was food on the floor where we were eating."
• "Sadly a tad embarrassed by lack of wheelchair access."
• "The only thing I marked down a star was the cleanliness of the tables. It was super busy and the tables were covered in food remnants, salt, and glasses."
• "We were given menus that hadn't been cleaned thoroughly and the table had hand prints on - we cleaned the table with our own anti bar wipes which were brown after wiping."

Value and Pricing

Pros:

• "Food prices are fantastic and good decent food as well with varied choice."
• "Unbelievable value and would highly recommend it to anyone with young children."
• "The Food was good The service was good The price for food really good and it was very tasty."
• "Nice and cheap, and service is good."
• "Extremely good value."
• "Very tasty food, had a delicious tuna baguette which came with a light crispy salad, perfect."
• "The food was excellent, service was great and food was served hot."

Cons:

• "Sometimes items on the menu are not available."
• "Just left after having a meal, spent over £38 and the larger mixed grill came with no mushrooms asked 3 times and everytime was told they'd sort it out and they never came."
• "Staff friendly, Food okay, but pricey for what you get - mixed grill meat was tiny for the price."
• "Found it a bit expensive."
• "Food was plentyful however the steak neith me or my daughter could eat as it was very grisly."
• "Had to order in an app including drinks.it took several attempts as food and drinks we ordered were not available."
• "At £42 I expected something special not a meal that my own Sunday lunch would beat anytime."