Dexters Surbiton Estate Agents Reviews Summary

Professionalism

Pros:

• "I find Dexters very professional and reliable."
• "Everyone who I dealt with was professional and knowledgeable."
• "The whole team at Dexters rallied around to get the sale back on track."
• "Every interaction with them has been open, professional and very focused on our needs."
• "The team at Dexters were all very professional, prompt, honest and trustworthy."
• "They were really professional throughout the whole process."
• "The whole office was always super friendly and professional."

Cons:

• "After getting really good service during the build up to leasing the property its one month in and all was happy until the last few days, we have been treated in a really unprofessional manner by this company."
• "Avoid Dexters at all costs but if you have to purchase through them, then be warned."
• "I would not recommend Dexters Surbiton at all."
• "This is one of the most corrupt offices in the UK, with fake offers."
• "Untrustworthy, unethical and greedy agents."

Customer Service

Pros:

• "Nina Gallagher never gave up. She chased all parties within the chain, including the solicitors."
• "Moving house can be extremely stressful, but Archie made the process seem extraordinarily relaxed."
• "They heard my story and made sure it ended happily. I was absolutely touched by how friendly and caring they were."
• "Communication was great throughout with a twice weekly update."
• "Codie was very helpful and professional."
• "Hope took all the stress out of our lives and was just really a breath of fresh air."
• "Hope Jones goes the extra mile. She goes out of her way to help in every way she possibly can."

Cons:

• "I have not had a lot of great experiences interacting with agents in my accommodation search."

Efficiency

Pros:

• "Nina managed the sale progression effectively and accurately through to completion."
• "The team worked around the clock and managed to secure a lot of viewings for our old property."
• "The process was well managed and made as stress free as it can be for the seller."
• "Everything was organised quickly and there was clear communication as to what was going on at each stage."
• "The process of finding tenants was very prompt and smooth."
• "From viewing to securing our property took less than a week."
• "The whole process was simple, quick and completed without any issues."

Cons:

• "Dexters therefore allowed 2 accepted offers to run at the same time."