Timbrell's Yard Reviews Summary

Location

Pros:

• "Good location to town and amenities."
• "Amazing location."
• "Generally a great location, great views from our small double room."
• "The location is also great, perfect for early morning or evening walks along the river."
• "The hotel has a great location overlooking the river, within easy reach of the town and peaceful walks along the canal."
• "Fabulous location, quiet and away from the road but right next to railway station and town centre."
• "It is situated on the south bank of the Avon river and you can look across at the picturesque church and its grounds on the far bank."

Cons:

• "The room I had had a view out into the river and you can hear the birds - but also the cars from the car park- there are quieter rooms elsewhere in the building."
• "Car park can only hold up to 5 cars tops so you may have to pay to park in the short stay but apparently they refund you on this."
• "Rooms are not disability accessible which was an inconvenience for my wife."

Service

Pros:

• "Staff are very friendly but a little thin on the ground."
• "5 star staff, super welcoming and friendly."
• "The service is excellent."
• "The staff were fantastic."
• "Staff were very friendly and accommodating."
• "The staff were amazing! The kitchen bent over backwards to facilitate us."
• "The staff were friendly and efficient and we would definitely come back."

Cons:

• "Service was not 100% with an additional item not ariecogn however it was during the COVID reopening which could have had an impact."
• "The staff were NOT very attentive, my steak was ordered as medium rare but was obviously medium well."
• "There wasn't enough staff or chefs."
• "Waited 30 mins before someone came to take our order (we only wanted coffee) and then, 20 mins later, decided to leave as no coffees appeared."
• "Had to wait 45 minutes. Put onto small table near entrance which was poor especially given large empty tables that were unused all night."
• "No one came to our table to explain or apologise and the front of house manager was rude, arrogant."
• "After speaking to the manager about the delay and asking to order more drinks he said we'd have to wait a few minutes for our waitress he then proceeded to walk off chuntering about us."

Food

Pros:

• "Had the most delicious Sunday roast here today."
• "The food was excellent - very well presented and good quality."
• "The food is very tasty."
• "This was one of the most delicious gorgeous meals I have ever had the pleasure of eating."
• "Fantastic food in both taste and appearance."
• "Quality of food was impressive, fresh salads, delicious meat and great value!"
• "Really tasty, imaginative food in a chilled atmosphere."

Cons:

• "Scrambled eggs on toast was on the expensive side for what it was."
• "Although the food tastes good the price you paid for the amount on your plate was shocking."
• "Food was ok."
• "Expensive food, not worth the premium paid to be honest."
• "Food wasn't exciting, it was cold and some uncooked."
• "The large salads are overpriced (at £14 each), and also much too small."
• "Nice staff, interesting food but overpriced."

Accommodation

Pros:

• "We were quite pleased with the room equipment as well as the style and that of the rest of the hotel."
• "Just WOW, when you walk into your room, usually are the first words that come out of your mouth."
• "Lovely room with eclectic decor."
• "The room was spotlessly clean and very comfortable."
• "The bedrooms were simple but stylishly presented and very clean."
• "Lovely boutique hotel. Stylish and unique decor in the rooms."
• "The rooms are near perfect, they have a clean simplicity that leaves the space stylish."