Address: Falcon Ln, Ledbury, HR8 2JN, United Kingdom
Phone: +441531670269
Rating: 4.7
based on 155 reviews.
Facilities
Pros:
"Facilities are top notch and staff are very friendly."
"Facilities were fantastic, they were spotlessly clean and really well planned and practical."
"Lots of separate cubicles, sinks, food bins, drinking water etc."
"Very clean toilets and showers with a great washing up area."
"Showers and toilets clean and lots of hot water."
"The washing sinks, toilets and showers were very clean, same as previous visits."
"Everything was clean and tidy and a joy to walk into."
Cons:
"The shower/toilet facilities are ok but lots of the wet rooms have an unpleasant odour and mould growing."
"The toilet & shower blocks could be updated a little, more ventilation is needed in them."
"No hand dryer or paper towels in the toilets to dry your hands."
"The sofas were filthy with dog hair."
"The toilet blocks were lovely and clean and even though we seemed to be the only ones on site they were cleaned twice a day."
"Lodge was supposed to be covid clean but we had to put all dishware though the dishwasher as some of it was dirty."
"Toilet/shower cubicals."
Staff & Service
Pros:
"Friendly staff, great views, clean showers and toilet block."
"The staff were absolutely the best friendly staff I have come across."
"The wardens Dave and Angela were so friendly and helpful."
"Fabulous campsite Helen on reception was lovely."
"Owners very friendly and helpful made time to chat to everyone."
"The staff were all really friendly, welcoming and helpful."
"Staff were so welcoming and kind, we arrived later than planned but we were treated wonderfully."
Cons:
"What we did not expect was an aggressive attack from John who did not even want to listen to our issue."
"Sorry will not be returning."
"Never saw any staff except the young girl."
"Was told by a young girl 'anywhere in bottom field' no other info about anything given, no paperwork."
"Also cut off is 22:30 for noise. Did have a noisy camper next to us who had no kids and were more interested in getting drunk, they went quiet about midnight."
"Security all the times walking around and try keep people quiet... It was so annoying."
"The lanes."
Location & Surroundings
Pros:
"The views at the park are beautiful."
"Had an amazing couple of nights on the lakeside electric hook up pitch."
"Great views, loads of wild life, lovely walking round the site with ponds and lakes."
"There's a lovely large wild flower area with small ponds & a large pond for kids to swim & play."
"The site was in very beautiful location. Lovely views of the surrounding countryside."
"Beautiful views over the lake and countryside."
"Lovely quiet site in the middle of beautiful countryside."