Address: Albert Mills, Albert St, Lockwood, Huddersfield HD1 3PZ, United Kingdom
Phone: +441484535388
Rating: 4.8
based on 214 reviews.
Customer Service
Pros:
"The service from Dan and his team has been absolutely perfect, always respond quickly, helpful, knowledgable and polite."
"Fantastic experience Daniel was very professional and communicated every step of the way."
"Dan in Sales was personable, knowledgeable, not pushy yet keen to help."
"They were very friendly, helpful and had great communication."
"Great customer service and personal attention from the team."
"The service couldn’t get any better."
"Top communication and service from Daniel and the Cubo Moto team."
Cons:
"They then refuse to take any responsibility for selling a bike that requires an engine rebuild and won’t comply with the consumer rights act."
"Customer service skills lacking.."
"All in all a poor experience and I won't be a returning customer."
"This was then met with the response that they will be offering less than quoted, despite the enquiry form stating the bike would NOT come with some of the extras."
"But Dan couldn’t even be arsed to give me a valuation to see what budget I’ll be working with on their stock, won’t be returning."
"Won’t be returning. And since bought from KH Motorcycles who actually put the effort in."
"If I could give a lower rating, I would."
Delivery & Condition of Bike
Pros:
"On arrival it was as pristine as the pictures."
"Just received my CBR500 from Cubo Moto. She looks beautiful and has come in the exact condition as advertised: excellent!"
"The delivery driver was on time, which was impressive given the distance he was covering!"
"The bike was exactly as described, I`ll be buying again! Cheers guys."
"Buying something over the internet without seeing it is always worrying. Well I had nothing to worry about as Upon delivery everything was as described and in amazing condition."
"Delivery was pretty straightforward too and most importantly, the bike was exactly as described!"
"The bike itself is exactly as described and in superb condition."
Cons:
"Avoid at all cost, sell motorbikes that have supposedly been serviced."
"The bike I bought was ok, but the transaction wasn't - when they turned up to pick up the bike I was trading in they reduced the value of my bike by £200."
"Then even though I'd complained, they out my picture on their facebook page as a 'happy customer'."
"Recently I've advertised my bike for sale and they came to have a look at it. They tried to start the bike with the kill switch on and as a result unburned fuel had builded up inside the cylinders."
"A week or so in and on my first proper ride noticed a heated grip wasn't working :-(. No worries though - the Cubo give a 3 month warranty."
"By far one of the best show rooms I've came across and the bikes they have are unique with super low mileage probably reason why the owner is a bit stingy and generously offer me a discount of literally 1% which I thanks him and leave the place immediately."
"Only thing to add is a full tank of fuel would have been the extra mile and appreciated."
Recommendations & Repeat Business
Pros:
"Would highly recommend Cubo moto to anyone looking for a first or new bike!!!"
"I would have no problem in using Cubo Moto again and would happily recommend them to all my friends and family."
"I can not recommend these guys more highly."
"I recommend these guys, they are 10 out of 10 👋"
"Can’t recommend these guys enough, this is the 2nd bike I bought from them and won’t be the last, Top notch operation!"
"I would definitely recommend Cubo Moto to anyone."