Blueberry Dental Surgery Reviews Summary

Dental Work Quality

Pros:

• "He crafts his fillings to look like proper teeth and I'm very happy with the work he's done."
• "The two fillings I had were superb, matching existing teeth exactly and fitted with skill, care and attention."
• "Gentle and expert treatment done with enormous care."
• "Bob's accuracy, patience, professionalism, enthusiasm and overall happiness made my visits to Blueberry so worthwhile."
• "The care and attention to detail have been second to none and I am thrilled with the excellent results of their treatment."
• "Takes images before and after treatment and provides patients with clear explanations of current situation, plan, and treatment."
• "Throughout each stage Bob explained patiently and at length exactly what he would be doing, how long it would take and what the results would be."

Customer Service

Pros:

• "The whole team are very friendly and are extremely good at explaining any treatment you require."
• "The staff are amazing, highly professional, extremely friendly and helpful."
• "The personnel is very helpful and friendly especially with kids."
• "The reception team are always so smiley and inviting, friendly people."
• "All the staff are friendly and professional."
• "Bob and his team could not have been more helpful at a time when I required emergency dental treatment."
• "Bob and his team are true professionals and I feel very safe in their hands."

Professionalism and Expertise

Pros:

• "Dr ANH KY TO (Bob) of course is a perfectionist with a talent for this work."
• "He takes great pride in his work and keeps abreast of new technology to ensure that we, his patients, receive the very best treatment."
• "Bob is highly skilled and without doubt the best dentist I’ve ever been to."
• "Bob is easily the best dentist I have ever had. His craftsmanship is already second to none."
• "Bob always thoroughly explains to me any treatment he is going to perform."
• "Dr Bob explains what is happening and why which makes the experience first rate."
• "Bob clearly takes great pride in his work, nothing is ever hurried or rushed."

Technology and Innovation

Pros:

• "Care is excellent and the surgery seems to be full of the best technology."
• "The 'video goggles' that my son got to wear were great too!"
• "Instead of sitting in the chair reading a poster on the ceiling you can watch your choice of films/TV on the provided video glasses."
• "They have the latest technology and can show you exactly what they're doing at every step of the way."
• "Loved the fact that you could watch Netflix via state of the art googles to help relax and take your mind off things."
• "In years with these people as their projects I noticed that they all really love their job and enjoy it a lot having fun studying, following up with new technologies, investigating and investing in it with conviction and confidence."
• "Bob is extremely professional, talking through each stage of the process and explaining procedures using technology aids to demonstrate exactly what he is doing."

Value and Satisfaction

Pros:

• "I would give this dental surgery unlimited star ratings."
• "I have gone from a nervous wreck with other dentists, to being calm, relaxed and happy with Bob and his team."
• "I was very happy with my Hygienist appointment today."
• "I cannot recommend the staff at the practice highly enough!"
• "100% recommend this surgery."
• "Having been a patient here at Blueberry Dental Surgery all my life I can safely say that I have never been disappointed with the service provided by both Bob and the dental staff!"
• "Sometimes you get what you pay for, and in this instance I certainly feel this is the case."

Cons:

• "This isn't the cheapest dental practice I've ever been to."
• "The only slight moan would be the charge for PPE due to Covid."