Address: 347 Oakwood Ln, Leeds, LS8 3HA, United Kingdom
Phone: +441138879594
Rating: 5.0
based on 838 reviews.
Customer Service
Pros:
"The receptionist Tea and Naomi were beyond welcoming, professional and had such good energy."
"The Front of House team of Lauren & Becky make you feel welcome & relaxed, credit to the organisation."
"The kind friendly staff at the desk always offer a drink to make you comfortable whilst you wait."
"The entire team were very friendly and welcoming."
"The reception staff were very welcoming, and Kate couldn’t have been more helpful and friendly."
"Lauren on reception is also amazingly helpful and informative. Thank you so much."
"The girls at front of house were a delight and made me feel super comfortable."
Cons:
"When paying at reception for my treatment a receipt was only given I had to ask for an invoice very unprofessional."
"After about 10 minutes of trying to pay by card I resorted to paying by bank transfer, but again like Lauren, Becky was not pushy, but nothing but helpful."
"I was told to leave gauze in mouth for an hour my bleeding was not checked and i left the building with a gauze in my mouth."
"This review is solely for YDS team to improve and learn from this and to improve on their Customer service skills and not neglect clients whom visit their practice."
"Unfortunately that was a bad experience as he did not want to treat my condition until a biopsy was taken and he could only offer a biopsy in the middle of November due to limited clinic availability."
"Waste of time and money, I went for a consultation about a very specific concern, the dentist asked what I did for a job at the beginning of the consultation (not relevant to my treatment) then tried to highlight other apparent issues totally unrelated to the stated purpose of my visit."
"Just another aesthetic money making clinic that has nothing to do with restorative dentistry."
Treatment and Care
Pros:
"The tooth extraction itself went amazing and I was seen so quickly!"
"He gave my son local anesthetic and confidently removed the tooth, unlike the dozens of dentists this desperate mother had rung for hours and hours."
"On seeing Junaid, he put my mind at rest immediately regarding the treatment I need."
"I'm really grateful for the expertise and compassion of Dr Dalghous, Dr Nigel and colleagues who were involved in my treatment."
"I was referred to Dr Abdul Dalghous by my dentist for a complicated, difficult tooth extraction. The extraction was quick and painless."
"Dr Nigel has changed my life for the better."
"Dr Dalghous explained the results of my scan with the scans visible to me so I could visualise the issues."
Cons:
"UPDATE: I wanted to come back to this review to update on my experience since having my composite vaneers done. Unfortunately the experience hasn't been the best with the wear and tear of the composite."
"Avoid this place, I made a private appointment with a dentist, where my problem was just gluing the porcelain lens that fell out, he charged me £300... instead of solving it, he tries to get more money to solve something that he himself did wrong."
"The surgeon should be reassuring and not shake his head no when extracting the tooth as this made me panic that something may have gone wrong."
"Unfortunately the care from his NHS dentist was horrendous, after 3 visits... rolled his eyes and said he will refer him for extraction but my 'son is clearly sensitive' implying my son was not even in pain."
"The real problem is, inevitably the high cost which would put this level of dental treatment beyond almost all of former constituents in West Leeds."
"I'm also dubious about the number of their Google reviews."
"Yesterday I had examination which was disappointing- I come out of room after 10-15 min not knowing nothing about my teeth."
Facility and Atmosphere
Pros:
"This dental surgery is beautiful, has more of a spa vibe than a cold and clinical surgery, Feels warm and friendly from the moment you walk in through the doors of the modern and attractive building."
"YDS is a state of the art modern dental practice. From the moment you step inside you are greeted my welcoming efficient staff."
"The practice is clean and well cared for."
"The building itself is very modern and smells wonderful with the incense they burn."
"It’s almost like a hotel, it looks and smells amazing!"
"The interior of the dentist is just beautiful it felt more like being at a spa than a dentist."
"The office itself is modern, clean, and has a very welcoming atmosphere."
Cons:
"Everyone there from the receptionists to the dentist are all well groomed and have perfect teeth - a bit off putting at first and I was starting to think they might just be all just sales people, but my worries were unfounded."