MK Dental and Implant Clinic Reviews Summary

Clinician and Nurse Performance

Pros:

• "I am extremely happy with the dentistry I had with this fabulous dentist."
• "Arya (clinician) and Sherry (nurse) were great, especially for first thing in the morning, they both had great bubbly and fun energy as well as top notch service."
• "I had such a good, professional, experience with Arya and her nurse Jeny."
• "Dr Gabriele is one of the most professional dentist I have ever come across."
• "I've been a patient at MK Dental since 2015, and I must say, my experience has consistently been excellent."
• "Dr Zeena is the most wonderful, kind and caring dentist I have ever been blessed to have."
• "I had a tooth extraction today performed by Dr Zeena along with Dr Mohit and assisted by Nikita. The procedure went perfectly well."
• "I recently had the pleasure of visiting Dr. Zeena Chasko for my dental needs, and I must say it was a truly exceptional experience."

Cons:

• "One of the dentists here badly did a filling which had to be redone several times."
• "I have always found the staff very helpful at reception the dental care advice and treatment from the dentists good and also hygienists service provided is also very good as well."
• "I had tooth taken out no pain no problem after. really impressed with the dentist."
• "Visited today for general check up as i have problems with multiple (7) teeth and all i get told is its smoking and its your gums,when it isn't I have been coming to your surgery for yrs now and every time I visit i tell the dentist its my teeth and the pain i experience daily and nothing gets done."
• "Avoid at all costs, they cancel appointments, treat you with disrespect, ruin your teeth n the process, they have removed 2 of my teeth enamel!!!"
• "This dentist is absolutely disgusting when it comes to talking to a manager. Very unprofessional of them, They have kicked me off the list because I missed a couple of appointments."
• "I received excellent and prompt care in, what were very trying circumstances for all the staff. Dr Aryal and his assistant were wonderful, very patient and sympathetic."
• "As always very friendly staff and very helpful,my dentist is one of the best, mo is the dentist that all nervous people need he always asks if your ok or if you want him to stop, he always says you won't feel a thing and I can honestly say I didn't.perri seems very shy and didn't say a word,maybe she is new but I would highly recommend anyone needing a dentist to go to this one."

Customer Service and Reception Experience

Pros:

• "Unlike most receptionists I've encountered in my life the receptionists here are smiley, quick, helpful and have great customer service."
• "Lastly thanks to Sam, who kindly assessed me on my invisigline treatment payment plan."
• "I also want to say thank you to Jess, Solange and Tom who managed to book me in for today for the appointment ! THANK YOU SO MUCH TO EVERYONE ! !"
• "Thank you to everyone at MK Dental. I had a really pleasant visit today with Arya the dentist and Libby the nurse and also received kind assistance from Indi at the reception."
• "I also had Jess through the journey too who is also equally as amazing and friendly and together they are are so passionate about what they do and become personally invested in your journey!"
• "Wonderful clinic who are nice and friendly, polite and very helpful when you have a question or a concern."
• "I also like that they have late night appointments on specific days and take Saturdays for hygienist appointments for those who anttake time offfrom work in the week"
• "I visited MK Dental to get retainers and teeth whitening and honestly, the service I received was above and beyond and was better than any other dentists I’ve been to."

Cons:

• "Absolute scammers! Don’t trust that Sam the mal-treatment coordinator, as far as you could throw her. All they want is your £49 deposit which you will never ever get back."
• "To turn up for my 8.55am appointment this morning after 7 months, To be told I owed them £25 from my last visit other wise I could not see the dentist."
• "Visited today for general check up as i have problems with multiple (7) teeth and all i get told is its smoking and its your gums,when it isn't I have been coming to your surgery for yrs now and every time I visit i tell the dentist its my teeth and the pain i experience daily and nothing gets done."
• "AVOID AT ALL COST. This place is the same as mydentist, Bristol Gardens, Brighton. Check the bad reviews on googlemaps before you book anything with them."
• "Very bizarre and worrying experience with MK Dental. I receive a text saying my routine appointment is due, so I call and book, along with a hygienist appointment (paying a £30 deposit)."
• "Complete time wasters. I was referred to them for emergency treatment by the NHS. The first time I have ever been to a dentist where they have tried to charge me before even looking in my mouth!"
• "I made an appointment a week ago, they called in the morning of the appointment and cancelled saying ‘the dentist cannot make the appointment’!!!"
• "Thankyou Rajbiar and Mia!! Highly recommend this Dental Practice, staff are so friendly and welcoming every visit!"