Toby Carvery Endon Reviews Summary

Staff Service

Pros:

• "The staff were really friendly and helpful and nothing was too much for them."
• "Been today for an early tea with my daughter, service was fantastic 😀 the Carver’s customer service was impeccable, he couldn’t do enough for us."
• "Fantastic service by Lucy H and Keira they made a great team and made sure we were well looked after."
• "From the moment we walked in the service was amazing. Very friendly and welcoming."
• "Service very good, considering they were busy"
• "The staff are very friendly especially the new chef Daniel. He is very patient, friendly and helpful."
• "The staff member serving the meat was abrupt and mono-syllabic."

Cons:

• "staff seemed a bit disorganized"
• "The wet lettuce of a manager offered to refund the adults meals which was something but his responses to our frustrations were more than laughable."
• "Bad management...rude and miserable man serving...definitely won't be returning."
• "Upon asking to split the bill, the young girl who was serving us huffed and puffed and was not really very happy that she had to get change for my friend."
• "the server didn’t listen to what we wanted and slopped it on the plate anyway"
• "Rude staff blonde haired girl and the bloke who was serving at the bar who said he was the chef said I could not get the 20% because we had moved from the table."
• "the person replacing food was rude"

Food Quality

Pros:

• "The meat was lovely and fresh though."
• "The Yorkshire puddings are always huge"
• "The food was by far the best that I've ever tasted."
• "Really delicious proper home cooked food! Miriam served us all evening and literally never had such good service."
• "Food was amazing, service above and beyond especially from Lucy."
• "The wide range of vegetables was really good."
• "Everything was fresh, plenty of it and the chefs both cared about what they served."

Cons:

• "What an absolute disappointment!! Out of the choice of meats I did have the beef...or want for a better word shoe leather!!"
• "Food awful potatoes black overcooked only carrots and peas for veg."
• "Meat portions were poor, the beef's skin was hard."
• "The vegetables had obviously been sitting there a while."
• "Dry turkey and pork, which were scraps from a carcass anyway."
• "the beef was all sinew and gristle"
• "The carvery meat was okay but the vegetable selection was tired and limited."

Ambiance and Cleanliness

Pros:

• "Lovely scenery and the mural on the wall outside is exquisite, get yourself in there if you're in the area."
• "Great atmosphere and friendly staff."
• "The place itself was very tired, and on way to toilets really scruffy."
• "Initially the look of the building put us off a bit as looked run down but should never judge a book by cover."
• "We had a lovely time and would recommend to others."
• "everywhere was spotless"
• "The food quality and value for money are also excellent."

Cons:

• "I couldn't believe the state of the interior, from the outside the place looks quite regal."
• "What a terrible dirty place"
• "The inside is very tired putting it politely."
• "all the seats of the chairs were so dirty and covered with food and spills the pattern was no longer visible"
• "The mash was one big dry hard lump and all the veg was the same, the roasts tasted and looked like they had been kept warm for days."
• "The toilets are disgusting, clearly not cleaned regularly."
• "The only negative we would have is that the exterior looks in desperate need of refurbishment as appears to be quite shabby."