Al-Farid Reviews Summary

Category: Moroccan restaurant

Address: 3 Cathedral Yard, Exeter, EX1 1HJ, United Kingdom

Phone: +441392494444

Rating: 4.5
based on 261 reviews.

Staff Service

Pros:

  • "The staff was very nice and the atmosphere and decor very cosy and warm."
  • "Staff are super attentive and always around and ready for you."
  • "The staff went above and beyond, to cater for my needs."
  • "Staff were extremely friendly and attentive."
  • "The staff were lovely and very knowledgeable."
  • "Maddie and Jacob are superstars. Very attentive."
  • "Safad was a brilliant hostess throughout our entire evening. Attentive, friendly and had great menu knowledge."

Cons:

  • "Tragical service. 20 minutes passed and no waiter had coming."
  • "Service was quite slow, which might be because we were quite a big group."
  • "Service was friendly but unprofessional, staff chatting amongst themselves."
  • "The staff was rude and unprofessional. The server dropped some sauce on my friend’s shoulder."
  • "The restaurant is quite understaffed which led to very slow service."
  • "We had to wait for a long time until we were seated and then we had to wait again for quite some time before we could place our order."
  • "Second visit food was nice had a slight issue which did not get resolved on the night."

Food Quality

Pros:

  • "Incredible food and service and reasonably priced."
  • "The lamb tagine was so good!"
  • "The food was exceptional - I highly recommend investing in Mezze dishes, though they are expensive they are 100% worth every penny."
  • "The food was fantastic."
  • "Delicious food, we had the meze and had vegetarian options, they were all delicious."
  • "Every dish was delicious and full of unique flavours."
  • "The food was simply amazing - full of wonderful flavours and very fresh."

Cons:

  • "The chicken kebab was extremely dry."
  • "The food is not authentic Moroccan."
  • "The meat for me and my partner however was very dry."
  • "Wasn’t much flavour to our mains."
  • "The worst food I have ever tasted, tiny portions, rice and Couscous dry and so bland."
  • "The main course a little dry and bland."
  • "Food was tasteless, poor quality, gave us both stomach pains for two days."

Ambience & Decor

Pros:

  • "The restaurant was cosy, decorated with intricate pieces, eye catching no matter where you looked."
  • "Such a nice atmosphere, we had a lovely evening."
  • "The cosy, warm and relaxed ambience all added to our 'Al-Farid' experience."
  • "The atmosphere was enchanting. The decor was a masterpiece, a symphony of colors and textures that transported us to a different world."
  • "The atmosphere of the restaurant was beautiful, very authentic, and beautiful decorations."
  • "The décor was distractingly beautiful, with all the shoes, clothes, designs, and other trinkets strung up on the walls."
  • "The decor and atmosphere was gorgeous - we had a choice of tables and chose to eat on the balcony that had a really lovely atmosphere."

Cons:

  • "There was a very slight slope to my table but this was purely caused by the age of the charming building."
  • "The chairs are unstable and not safe with lots of sharp edges that cut my leg which bleed and the other chair also hurt my child due to sharp bits."
  • "The building itself is really old so navigating the narrow flights of stairs can be a challenge to the elderly or those with walking issues."
  • "The only problem I had was that I felt it was way too cramped."
  • "Cramped restaurant as its in an old historical building, quite unique when you walk in."
  • "The building is somewhat cramped and awkward, so expect a little bit of an obstacle course where navigating is concerned."
  • "The whole place isn't accessible to anyone with mobility problems (all the stairs are steep)."

Value

Pros:

  • "Reasonably priced, friendly staff and nice authentic surrounding make it worth a visit."
  • "Good value (we were all very full for £20-25 each)."
  • "Great value too! What's not to like!"
  • "The set menu for two represented great value."
  • "Price is also better than most places claiming to be arabic."
  • "The food was absolutely fabulous, and very good value."
  • "Price was very reasonable and plenty for 2 people."

Cons:

  • "We ordered the unlimited meze which unfortunately wasn’t unlimited."
  • "Ripped off with still water at £4.50 when they will serve tap water."
  • "prices are stated yet doesn't mean they are reasonable considering food is average for a Mediterranean!"
  • "Tasty for sure but not good value, in my opinion."
  • "Slightly overpriced but it’s right next to the cathedral."
  • "However, it is kind of expensive for what it is."
  • "Fairly expensive for what you're getting."

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