Keyhole Studios - Liverpool Wedding Photography & Film Reviews Summary

Photography & Videography

Pros:

• "The photographers on the day were incredible capturing the best images."
• "The photos are stunning and the film editing is incredible."
• "The photographs and video of our day are beautiful."
• "The final photos were nothing short of breathtaking."
• "The shots are of great quality and capture the day very well."
• "We are over the moon with our final photographs and short video - they captured everyone who attended and all the special moments throughout the day perfectly."
• "The quality of the photos we’ve received is just stunning, and we can’t wait to choose photos for parents albums."

Cons:

• "We received our video and pictures quicker than expected and we loved them."

Customer Service

Pros:

• "Steven has been fantastic and nothing but helpful."
• "Steven maintained excellent customer relations throughout the process."
• "Stephen was our point of call - the response time was so quick - he was always on hand to answer any questions & to reassure."
• "Steven was great with communication and always on hand to answer all my queries."
• "Steven sent a courtesy email to us very quickly afterwards, and he was always prompt in replying to any questions we asked."
• "Steven responded to all my emails straight away which meant that I could move onto the next job."
• "Steven and Kris were very responsive to emails and phone calls from the first enquiry to the end."

Cons:

• "Appreciate the support the whole way through the pandemic."

Professionalism

Pros:

• "Eugene & the team blended in throughout the day, capturing all our special moments."
• "We are so glad we chose them and would definitely recommend them to anyone."
• "Keyhole are second to none. They done our wedding film and photography and their standard is amazing."
• "The guys on the day of the wedding were brilliant and so professional."
• "They were with us for our entire wedding day and were so professional, all the guests felt at ease and hardly noticed them."
• "They were so professional from start to finish and captured every moment of our day."
• "The photographers and videographers were superb, very professional whilst being friendly and laid back."

Cons:

• "Nothing was a problem to change 4 dates for them."

Additional Services

Pros:

• "Also a big thank you for allowing us to have the sweet cart and the photo booth which came with a guest book too I would highly recommend."
• "P.s everyone loved the ice-cream you guys offered! Yummmm!"
• "We booked photography, video, wedding cars, candy cart and ice cream bicycle from them."
• "We also arranged a car through Keyhole motors."
• "We also used their cars and tv screens for the day. Loved the cars and the screens really added to the best man's speech and for photos during our first dance."
• "We hired them to do our photos, a highlight video, full length video, LED dance floor, magic selfie mirror and postbox."
• "We also used one of their wedding cars for our day which we loved."

Cons:

• "The person that managed the photobooth was so friendly and lovely too."