ITS PRO TRAINING Reviews Summary

Training Quality and Effectiveness

Pros:

• "The whole experience was exquisite. The trainers are very articulate and clear with sharing their knowledge."
• "I successfully came out with top notch CCTV control room knowledge. I now know how to use PTZ controls."
• "Our instructors, Vivek and Kaz, are one of the best tutors I have ever come across in my lifetime, they are vastly experienced."
• "The course was taught at a pace so everyone could keep up."
• "Some of the skills that I obtained from this course consist of knowing how to conduct a CPR, learning physical interventions."
• "The training involved: First Aid, Conflict Management, Physical Intervention, Working as a door supervisor, Queue Management, CCTV."
• "The right way to deal with difficult situation and customers. Also the right way of communicating with customers i.e verbal and non-verbal."
• "Learned all the important topics needed for the test and the staff were very polite and helpful."

Cons:

• "I must admit I was a bit sceptical at first, as there was a lot of information to take in."
• "The course was hard but experience and knowledge I gained is for life."
• "It was hard but you know what I learned so much things like conflict management law physical intervention."
• "I just completed my 6th day of the ITS Pro training. Truth be tale I originally thought that it wouldn’t be as useful or practical as it turned out to be."
• "top up sia done today very good training nice place. it was hard but i lied it i learned good communication and good skills tohelp me in my job."
• "Initially seems long and boring, cause for 4 days and also long hours, but once started you won’t know until trainer lets you off for break or the day ends."
• "Sia door supervisor course i did in 2 days very hard and strict."
• "I’m currently in the middle of the training and I have to say it has a lot more information than what I expected."

Trainer Expertise and Support

Pros:

• "Vivek and Kaz, are one of the best tutors I have ever come across in my lifetime, they are vastly experienced."
• "My trainer was professional and patient. On my 6 days course I learned so many things such as conflict management, first aid."
• "Kaz which was my mentor was a big help and made sure everyone didn’t move topics until we all knew and understood what we were doing."
• "A massive thank you to the trainers and the management team at ITS Pro Training. Will be recommending my friends and family."
• "I received first aid training as well as physical intervention skills, and achieved ACT (Actions counter terrorism) certificate."
• "The team there are very patient and professional. I enjoyed the first Aid training and the Doors Supervisor training."
• "The people took great care of us and helped us with any issues that we had."
• "Great place, Great Training, Great Trainer, Wonderful experience, Learned a lot about Security Industry as well as real world."

Cons:

• "Intially, it was really hard for me to cope up with all this knowledge and training. But trainer with two managers made my life really easy."
• "I was afraid a bit with the Covid restrictions and all but everyone is 2 meters apart here and the centre gave all of us gloves masks."
• "i been for my SIA training it a very good and nice place to for learning as the supply very big space and respect the distantion requer by the gouvernment regarding covid 19 also the offering the, coffe to the student."
• "But have lovely atmosphere, have nice seating area and have hot beverages. Very close to bus stop and Tesco is just under the building which makes life more easy."
• "Had my SIA training from this institute, find it very professional. Lecturer was very understandable and explain any question in great detail."
• "I came here for my SIA training, I am happy I chose this place, very helpful and professional staff and amazing trainer."
• "I start training Sia door supervisor course it was good effective complete many task."
• "Had an amazing time at its pro training. The course went by very quick and we all enjoyed it."

Course Content and Relevance

Pros:

• "I now know how to use PTZ controls and I am confident in identifying suspects, buildings and vehicle registration numbers."
• "I know all the image size requirements for evidence when taken through the CCTV camera."
• "We were taught on the working principles in a private security industry, how to manage conflict, fire and evacuation procedures."
• "I learned so many things such as conflict management, first aid, deference between civil law/ criminal law."
• "The training involved: First Aid, Conflict Management, Physical Intervention, Working as a door supervisor, Queue Management, CCTV."
• "I learnt first aid training and CPR, and also achieved my regulated level 3 first aid."
• "I have had my 2 days top up SIA training with ITS PRO TRAINING and I thoroughly enjoyed the course."
• "I have just completed 6 days with its Pro training. The team there are very patient and professional."

Cons:

• "I must admit I was a bit sceptical at first, as there was a lot of information to take in."
• "The course was hard but experience and knowledge I gained is for life."
• "I just completed my 6th day of the ITS Pro training. Truth be tale I originally thought that it wouldn’t be as useful or practical as it turned out to be."
• "top up sia done today very good training nice place. it was hard but i lied it i learned good communication and good skills tohelp me in my job."
• "Initially seems long and boring, cause for 4 days and also long hours, but once started you won’t know until trainer lets you off for break or the day ends."
• "Sia door supervisor course i did in 2 days very hard and strict."
• "I’m currently in the middle of the training and I have to say it has a lot more information than what I expected."
• "These 4 days have been very interesting. I learnt a lot within the 4 days."