La Fromagerie Reviews Summary

Selection and Variety of Cheese

Pros:

• "The best cheese selection I have ever seen, the walk in cheese fridge/room is amazing."
• "300 different types of cheeses in a controlled atmosphere."
• "They really have a good selection of quality cheese."
• "Fantastic shop with many cheeses to choose from."
• "Exactly 271 variety of cheeses are displayed on the shelves of the oldest cheese room in London."
• "An amazing, temperature-controlled cheese room with helpful, incredibly knowledgeable staff and floor-to-ceiling selections from the standard favourites to imports from tiny farms all over Europe."
• "The cheese selection is incredible, as is the pesto and the bread.. but THE CHEESE!"

Cons:

• "Cheese is mehh it's not like you can't find the same quality in most shops in london."
• "Selection of cheese is ok, good choice of cheese with mold, but not too many other kind of cheese."
• "Pretty good variety of cheeses, but as you'd probably expect, the prices are 3-4 (or more) times higher than you'd normally pay in France or Italy for the same."
• "Unfortunately, you can't always eat in all the 'huge' selection they have, and the number of tables is limited being a shop."
• "Instead of buying several flavours of cheese from here, I'd rather book an Eurostar ticket to go to Paris, buy from there, and, as a bonus see the beautiful city."

Staff and Service

Pros:

• "Once in the cheese room the staff were informative and helpful."
• "Knowledgeable, friendly staff who are enthusiastic about making recommendations and discussing the extensive and diverse range of cheeses."
• "Super helpful and knowledgeable staff to advise."
• "Brilliant staff too! Alex and Liam made excellent recommendations and were very friendly and attentive."
• "Service was excellent and very friendly."
• "The staff are lovely and are ready to offer suggestions."
• "The helpful staff will be happy to give you some samples and advise."

Cons:

• "Unfortunately the staff was so reluctant we decided not to wait for a table."
• "Don’t try to go in there with a pushchair, you will be greeted with a sigh and rolling eyes and told that there no spaces."
• "But miserable and joyless staff. Smile lessons needed."
• "The waiting staff are efficient but not friendly in the slightest."
• "Service is slow, confused and generally poor."
• "We were kept waiting at the table while the waiter served every other new customer first."
• "Service can be slow and space can be cramped, so definitely tend towards the off-hours."

Food Quality

Pros:

• "The charcuterie is delicious and the bread is always fresh."
• "The food was amazing, especially the pumpkin tortellini with butter & sage sauce!"
• "The grilled cheese sandwiches here are so so good."
• "Divine food made with quality ingredients."
• "Their eat-in food selection is not huge, but the quality is great."
• "Portions may seem small but the taste and flavours in the plates were amazing."
• "Amazing lunch with a selection of salads, salt beef sandwich and cheese."

Cons:

• "Very mediocre and overpriced food and coffee."
• "Food quality is ok, but small quantities for the price and most awful serice I've ever seen."
• "Fondue was below average, even before you consider this place being a cheese shop."
• "I was disappointed, way too expensive for the service offered... Food was not that good, especially the bread, I mean it's crucial when it comes to cheese eating!"
• "The sandwich contained blue cheese which has quite strong tangy taste. It was the least favorite."
• "Really bad quality, I don't understand why people think this place is good."
• "Food good, service extremely poor."

Ambiance and Experience

Pros:

• "In love with this wonderful place! Their fresh bread, eggs, and cheeses can't be beat."
• "Tremendously cute grocery, cafe, and wine/cheese shop."
• "More than just a restaurant, it’s a fresh cheese and produce shop and actually one of the most visually appealing and just plain magnificent."
• "The cheese room is gorgeous."
• "The cheese room is spectacular."
• "A lovely shop and restaurant in Marylebone."
• "This place is a cozy and romantic French restaurant, serving delicious French and Italian food."

Cons:

• "The place is quite tight so expect some cue or waiting list to get sit."
• "The table is a bit small if you order more than three plates, and the space between tables are narrow too!"
• "Service wasn’t that great."
• "The ambiance is unparalleled in my home country."
• "Recently customer service has gone straight downhill."
• "Not great. It has gone downhill since I went many years ago."
• "Very disappointed. Won’t be returning as similar places with much better service offered elsewhere."