Address: Unit 3, Belgrave Retail Park, Northfield Ave, Kettering NN16 9XZ, United Kingdom
Rating: 3.8
based on 141 reviews.
Customer Service
Pros:
"Rowan helped us out despite the time pressure, recommending a good product and finding us the best deal with the warranty and extra ink."
"Rowan and the other person who worked today at the support desk were so helpful with setting up a smart watch, were very friendly and sorted all of the issues out :)."
"Very friendly and helpful staff. Could not be more caring and helpful with excellent and knowledgeable advice."
"One staff called James was polite and helped me the best he could."
"Friendly staff willing to help. I could see lots of people talking to the staff about products and one asked of we needed help."
"Staff were very expert in their advice and pleasant to deal with."
"Very experienced staff very helpful and lots of information on products service is exceptionally high very happy customer excellent customer service comparing to other shops."
Cons:
"I came in today to purchase a laptop, during this experience i was ignored and degraded."
"Not keen on this shop. Interrogated by some kid at the door and then followed around the store."
"Bought a fridge freezer from here and the man that helped us was rude and uninterested... also tried to sell us insurance which is fine but we said no straight away and he went on for 5 mins after many times us saying no trying to convince us to buy it."
"When purchasing the product the person that served us had no customer service skills clearly, spoke far too quietly so i could barely understand what he was saying."
"The manager at this store Darren and store assistant Lissie were extremely rude and unprofessional."
"Went to look at new fridge freezer staff were on you like flys around raw meat and try to pressure you into buying."
"The sales staff had absolutely no knowledge of the products I was enquiring about!!"
Product Availability and Stock
Pros:
"Clean, well laid out shop. Lots of choice of consumer electronics."
"Great choice. Huge selection. Good value for everyone's pocket."
"They had a good selection of products."
"Found both products I wanted."
"Shop is well laid out clean etc shop staff polite friendly, just be aware some items on shelves may not be available but they can usually order in for next day."
"In and out in 15 mins with a condenser dryer. Also being a pensioner I was grateful for the polite and respectful warehouseman loading it in the car for me."
"Fantastic currys... so impressed with all the staff and the procedures in place."
Cons:
"Great Staff. Store really clean and well looked after but very limited stocked on side."
"Shelves empty very poor effort pc world."
"OK, but everything here can be found cheaper online."
"They advised an item on there website with the option to purchase in store. I decided not to reserve the item online, but purchase as a casual shopper. Get to the store, none of the items are in stock."
"Too many items on display but out of stock without a sign or sticker indicating it."
"Most useless shop you can go. 25 laptop on display and when asked to buy one Sorry sir we don't have any in stock we can order you one for next week."
"Advertised for and take your money for products that are not in stock."
Store Experience
Pros:
"Large yellow signs declaring a MASSIVE Clearance is always tempting when you have a few minutes spare.. Who doesn't like a bargain right?!"
"Ordered click and collect item.. All necessary covid rules in place when arrived no fuss job done."
"This time we were pleased to see a freshness that is difficult to explain; cleaner, brighter, better organised and inviting!"
"It wasn't busy at the time i got there. They use the one directional system and everyone did their shopping in an orderly manner."
"Easy access and plenty of parking. Decent store layout and well stocked product lines showing on shelves."
"Browsing for item information. No purchases made. Staff on hand if required, but not in your face. Plenty of room to keep distanced. Really clean and door left open for air movement."
"Currys Kettering was greeted by a lovely young lady with fair hair today, very good attitude."
Cons:
"A bit disappointed. It looks like someone has ram-raided the place, with the entire glazed entrance way, and doors, replaced with construction-grade chipboard."
"Bad service ordered products have the product arrived the other half I don't know where they are no one at the shop seems to know."
"Was in there for 20 mins and not one of the 5staff talking at the cash desk bothered to approach us."
"Really really poor. The staff tell lies. Sent me on a wild goose chase cross northants."
"All but one of the smaller display models had a 'no signal' message on the screen so it was a wasted journey really."
"Staff all standing by door not assisting customers, when asked the tech knowhow guys for assistant told me he only knew what I did about the product as he only reads what's on the currys website!"