Wrights Estate Agents Welwyn Garden City Reviews Summary

Customer Service

Pros:

• "Every single one of the agents are all so friendly and helpful."
• "They were just brilliant, always responsive, any repairs were always carried out brilliantly (and quickly), plus they’re a friendly bunch."
• "The entire team at Wrights have been phenomenal throughout the process of selling my flat - always incredibly friendly, responsive, transparent and professional."
• "Nothing is too much trouble and always at the end of the phone for reassurance and advice."
• "They responded very quickly to all emails no matter what time of day it was and always kept me in the loop with regards to what was going on."
• "The team are super professional and responsive with nothing being too much trouble."
• "They always respond on time, you will always get professional and very detailed advise....."

Cons:

• "The completion of the purchase went through literally on deadline day hence the 0.1 mark down."
• "The purchase was delayed and tricky."
• "We came across a few issues along the way."

Efficiency

Pros:

• "As things broke or stopped working they were quick at sending Maintenance teams and engineers to fix immediately and efficiently."
• "They always ensure to get the fastest results."
• "Our sale completed very quickly, and without complication."
• "Wrights got me an offer in one Saturday viewings and £10K above the asking price."
• "During the period of my rental (ongoing) their response team has been simply excellent - prompt and effective resolution of any issues that have arisen."
• "Not much has gone wrong in the lovely property I’m renting but when it does all it takes is one phone call and within less than 24hrs it’s resolved."
• "A plumber was there an hour later and the problem was fixed."

Cons:

• "The process has always been maintained in a professional manner and I am happy to recommend them to anyone for all their services in Sales and Rental."

Professionalism

Pros:

• "I seem to have not only found the most diligent and professional agents, I felt I found a family in a town that was totally new to me."
• "Wrights in Welwyn are one of the most professional, hard working, reliable and honest estate agent’s I have ever dealt with."
• "They are professional but also extremely personable and on both transactions they provided great guidance and support to get things over the line."
• "The staff are friendly and proactive and give you the sense that they are working hard to help you complete your purchase or sale."
• "The team were very approachable and I thank them all for very quick sale!"
• "The guys are extremely professional and personable."
• "First class service from a very professional Estate Agency."

Cons:

• "Selling my property was not a stressful experience."