Address: Gallagher Retail Park, The Clink, Bridgwater TA6 4AB, United Kingdom
Phone: +441278446044
Rating: 3.6
based on 290 reviews.
Staff and Service
Pros:
"Been quite a few times for breakfast, drive-thru is quick and staff are friendly."
"Staff were very friendly and polite, there was a simple error on my Burger but they were great on getting a new one to me."
"On the few times I have stopped here, it's been fine. Order taken and provided quickly at the Drive Thru by friendly Staff."
"Great food delivered very quickly to our table by a very helpful and polite member of staff."
"Staff were great, served very quickly and all staff had masks and gloves on (at the drive through) very good service indeed."
"Staff were great and really helpful. Food was nice and hot. Food was all correct as well."
"The staff work very hard and are nice and helpful."
Cons:
"Rude staff - when I went to chase up why I’d waited for over 15 minutes."
"Absolutely worst experience I have ever had with McDonald's staff asked me to wear a face mask Which I did not have so told them I cannot wear a mask if I don't have one."
"Server's took minutes to turn around and ask why I was standing at counter."
"Clearly run by idiots that prefer to perv at young staff members rather then making sure their customers get what they actually ordered."
"Staff can be quite rude at times."
"The staff were very rude again and being disrespectful."
"Staff are so rude would much rather rummage the bins at a homeless shelter than eat the rubbish food from here."
Food Quality
Pros:
"The food was good and came out nice and hot."
"Food and service at McDonalds is high quality as it is everytime!"
"The burger tasted fresh and tasty."
"The food was hot and tasty good value."
"Really surprised at how fast I was served and food arrived quickly and was hot."
"Rarely issues with the food."
"Love McDonald's that's what keeps me coming back."
Cons:
"And then to cap it all off we got home to discover that the Double Quarter Pounder was missing from the bags."
"To top everything off when I finally managed to get some food the fries were burnt to a crisp."
"This must be the worst we have ever encountered. My wife and I ordered two Legend meals take away. It was stuffed with rotten lettuce which turned brown and almost no mayo at all."
"Very slow food, waited for a good 20/25 minutes for food. Which was then of subprime quality, even for McDonald's."
"The wrap was shocking not hot or reheated properly."
"When it finally arrived our pancakes were cold and no syrup with them, porridge was cold and without jam that we've ordered."
"Barely classified as food. The numerous flies in the restaurant and kitchen were having a field day."
Facilities and Accessibility
Pros:
"There is a drive-through, and self service machines."
"It is all one level with easy access without stairs and has on-site toilets."
"they have a new car park and offer drive thru also."
"good location in the middle of Bridgwater near many other shops inc sainsburys. currys and more."
"Recently, this store has undergone some nice renovations which means that now, it's a much more pleasant experience."
"Lovely fresh new look store."
"Situated on the small retail park off the A38, this McD is open 24hrs. It is clean and the service on my visit was quick."
Cons:
"It was extremely busy, long ques."
"Parking and pedestrian entrance here are a nightmare and really need a rethink."
"Parking a bit cramped disabled access is OK and disabled toilet could be bigger and better planned."
"The carpark is far too small, the spaces are a squeeze even with a small car like my Citroen C1 Cool 2007, and is often covered in litter."
"Wasn't very impressed with this place. Was very busy staff completely run off there feet. No cold products including no ice for drinks. Staff so busy no tables cleared and all bins inside and outside over flowing."
"They says it’s 24hrs open.. that’s a lie."
"Upstairs bin was also over flowing, stairs were filthy, lift out of order.."
Order Accuracy and Wait Time
Pros:
"Order was correct even though we couldn't hear what the lady was saying as the speaker was TOO LOUD!"
"But my orders are swiftly dealt with and corrected."
"Every time we go there you get what you expect."
"You also can get a big mac and fries for £1.99 the offer is on your receipt."
"5 stars for how Abby the shift Manager dealt with my complaint/feedback."
"Was fast and polite service, very busy but expected at lunchtime."
"Great location. We came off the motorway and the official service area had queues on the entrance island."
Cons:
"Absolutely awful. Mistakes every time I order."
"Stood for 45 mins for my food. When I finally got it, it was totally wrong and missing items."
"I have literally never known a worse McDonald's then this. Always forgetting items from meals."
"The food was cold, I had 3 missing items."
"They forgot our McFlurrys which luckily we noticed before we drove off, but when we got home, they’d given 2 medium fries instead of large and they forgot the cookie completely!"
"Last two times I've been through the drive-thru they've messed up the order and I had to go back in."
"I placed an order but my order was both incorrect and missing an item."